Working from Home: Impact of COVID-19 on Employee Motivation and Job Satisfaction among Non-Academic Staff at a Public University in South Africa

dc.contributor.authorMiruka, Dorothy
dc.contributor.supervisorMazingi, Aretha
dc.date.accessioned2024-06-28T10:01:02Z
dc.date.available2024-06-28T10:01:02Z
dc.date.issued2023-02
dc.descriptionResearch dissertation submitted in fulfillment of the requirements for the degree of Master of Commerce by Dissertation in the field of Human Resource Management in the Faculty of Commerce, Law and Management at the University of the Witwatersrand, Johannesburg, February 2023
dc.description.abstractThis study explores the motivation and job satisfaction of the non-academic staff at a public institution of higher education in South Africa during the pandemic. This study investigates the motivation and job satisfaction of the non-academic staff at a public institution of higher education in South Africa during the pandemic. The pandemic brought challenges to society forcing various practices from work to travelling and daily responsibilities. This resulted in both employers and employees seeking alternative work arrangements. This research is on the impact of COVID-19 on employee motivation and job satisfaction on employees while they were working from home (WFH). Utilizing a quantitative research design, the study used a survey research methodology. Primary data was collected from 354 non-academic employees, using a 7 Likert questionnaire. The quantitative data results were analyzed using R studio (version 3.6.3). Multiple linear regression was carried out, data findings were then discussed presenting the results using and graphs. From the empirical results, the research found that there is a correlation between motivation and job satisfaction. These results indicate that there are correlations of sets of relationships between WFH, motivation, job satisfaction, and technological skills
dc.description.sponsorshipUniversity of Witwatersrand
dc.description.submitterMM2024
dc.facultyFaculty of Commerce, Law and Management
dc.identifier.citationMiruka, Dorothy. (2023). Working from Home: Impact of COVID-19 on Employee Motivation and Job Satisfaction among Non-Academic Staff at a Public University in South Africa [Master’s dissertation, University of the Witwatersrand, Johannesburg]. WireDSpace. https://hdl.handle.net/10539/38776
dc.identifier.urihttps://hdl.handle.net/10539/38776
dc.language.isoen
dc.publisherUniversity of the Witwatersrand, Johannesburg
dc.rights© 2023 University of the Witwatersrand, Johannesburg. All rights reserved. The copyright in this work vests in the University of the Witwatersrand, Johannesburg. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of University of the Witwatersrand, Johannesburg.
dc.rights.holderUniversity of the Witwatersrand, Johannesburg
dc.schoolSchool of Business Sciences
dc.subjectWorking from Home
dc.subjectCOVID-19
dc.subjectEmployee Motivation
dc.subjectJob Satisfaction
dc.subjectUCTD
dc.subject.otherSDG-8: Decent work and economic growth
dc.titleWorking from Home: Impact of COVID-19 on Employee Motivation and Job Satisfaction among Non-Academic Staff at a Public University in South Africa
dc.typeDissertation
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