Working from Home: Impact of COVID-19 on Employee Motivation and Job Satisfaction among Non-Academic Staff at a Public University in South Africa
Date
2023-02
Authors
Journal Title
Journal ISSN
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Publisher
University of the Witwatersrand, Johannesburg
Abstract
This study explores the motivation and job satisfaction of the non-academic staff at a public institution of higher education in South Africa during the pandemic. This study investigates the motivation and job satisfaction of the non-academic staff at a public institution of higher education in South Africa during the pandemic. The pandemic brought challenges to society forcing various practices from work to travelling and daily responsibilities. This resulted in both employers and employees seeking alternative work arrangements. This research is on the impact of COVID-19 on employee motivation and job satisfaction on employees while they were working from home (WFH). Utilizing a quantitative research design, the study used a survey research methodology. Primary data was collected from 354 non-academic employees, using a 7 Likert questionnaire. The quantitative data results were analyzed using R studio (version 3.6.3). Multiple linear regression was carried out, data findings were then discussed presenting the results using and graphs. From the empirical results, the research found that there is a correlation between motivation and job satisfaction. These results indicate that there are correlations of sets of relationships between WFH, motivation, job satisfaction, and technological skills
Description
Research dissertation submitted in fulfillment of the requirements for the degree of Master of Commerce by Dissertation in the field of Human Resource Management in the Faculty of Commerce, Law and Management at the University of the Witwatersrand, Johannesburg, February 2023
Keywords
Working from Home, COVID-19, Employee Motivation, Job Satisfaction, UCTD
Citation
Miruka, Dorothy. (2023). Working from Home: Impact of COVID-19 on Employee Motivation and Job Satisfaction among Non-Academic Staff at a Public University in South Africa [Master’s dissertation, University of the Witwatersrand, Johannesburg]. WireDSpace. https://hdl.handle.net/10539/38776