Exploring the Use of Sentiment Analysis Technologies in South African Telecommunications Businesses

dc.contributor.authorHarricharan, Deshni
dc.contributor.supervisorChalomba, Nakuze
dc.date.accessioned2025-02-19T06:52:52Z
dc.date.issued2023
dc.descriptionA research report submitted in partial fulfillment of the requirements for the degree of Master of Management in the field of Digital Business to the Faculty of Commerce, Law, and Management, Wits Business School, University of the Witwatersrand, Johannesburg, 2023
dc.description.abstractThis qualitative study will explore the use of sentiment analysis technologies in South African Telecommunication businesses
dc.description.submitterMM2025
dc.facultyFaculty of Commerce, Law and Management
dc.identifierhttps://orcid.org/ 0009-0002-4041-7671
dc.identifier.citationHarricharan, Deshni. (2023). Exploring the Use of Sentiment Analysis Technologies in South African Telecommunications Businesses [Master’s dissertation, University of the Witwatersrand, Johannesburg].WireDSpace.
dc.identifier.urihttps://hdl.handle.net/10539/43909
dc.language.isoen
dc.publisherUniversity of the Witwatersrand, Johannesburg
dc.rights© 2025 University of the Witwatersrand, Johannesburg. All rights reserved. The copyright in this work vests in the University of the Witwatersrand, Johannesburg. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of University of the Witwatersrand, Johannesburg.
dc.rights.holderUniversity of the Witwatersrand, Johannesburg
dc.schoolWITS Business School
dc.subjectNatural Language Processing (NLP)
dc.subjectDigital Business Efficiency (DBE)
dc.subjectSentiment Analysis Technology (SAT)
dc.subjectTelecommunications
dc.subjectUCTD
dc.subject.otherSDG-8: Decent work and economic growth
dc.titleExploring the Use of Sentiment Analysis Technologies in South African Telecommunications Businesses
dc.typeDissertation

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