Exploring the Use of Sentiment Analysis Technologies in South African Telecommunications Businesses
Date
2023
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
University of the Witwatersrand, Johannesburg
Abstract
This qualitative study will explore the use of sentiment analysis technologies in South African Telecommunication businesses
Description
A research report submitted in partial fulfillment of the requirements for the degree of Master of Management in the field of Digital Business to the Faculty of Commerce, Law, and Management, Wits Business School, University of the Witwatersrand, Johannesburg, 2023
Keywords
Natural Language Processing (NLP), Digital Business Efficiency (DBE), Sentiment Analysis Technology (SAT), Telecommunications, UCTD
Citation
Harricharan, Deshni. (2023). Exploring the Use of Sentiment Analysis Technologies in South African Telecommunications Businesses [Master’s dissertation, University of the Witwatersrand, Johannesburg].WireDSpace.