Influence of digital transformation on employment prospects in the South African logistics sector

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University of the Witwatersrand, Johannesburg

Abstract

The study explores in detail about the influence of digital transformation on employment prospects for the South African logistic sector. Globally, different AI technologies, big data and digital technologies are used to revolutionize logistic operations. Under these points, the research examines in detail about the potential effects of these changes on skill requirement, job role, and overall employment opportunities in logistic industry of South Africa. To conduct this research quantitative research approach is applied. For this, a survey was conducted with professionals in the sector to gain reliable data on workforce changes, technology adoption, and skill requirement. Based on this, the results showed that digital transformation is helpful to increase the demand for highly skilled workers, particularly in various areas like digital logistic management, and data analytics in which there are some concerns regarding job displacement present because of automation. Furthermore, the study also highlights the importance of workforce upskilling and reskilling initiatives with the requirements for government policies to provide reliable support for enhancing digital skills. Secondly, it discusses the role of educational institutions for preparing workers regarding emerging digital roles. The required findings suggest that a balanced approach to digitalization is extremely important, including targeted training programs and transparent communication for ensuring the workforce of logistic sectors can easily adapt with ongoing technological advancements.

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A research report submitted in fulfillment of the requirements for the Master of Business Administration, in the Faculty of Commerce, Law and Management, Wits Business School, University of the Witwatersrand, Johannesburg, 2025

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Mudau, Timothy. (2025). Influence of digital transformation on employment prospects in the South African logistics sector [Masters dissertation, University of the Witwatersrand, Johannesburg]. WIReDSpace. https://hdl.handle.net/10539/49168

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