Leadership and strategy implementation at a commercial bank in Tshwane

Abstract

When companies are formed, they have visions and missions, which require the right leadership to achieve them. Leaders are those people in the driving seat of the missions toward the vision through the implementation of the organisational strategy. It can thus be said that strategy implementation success is a function of the leadership, how well people are motivated to deliver the objectives and the creation of a favorable environment to implement the strategy.

This research was undertaken to assess the leadership and strategy implementation at a commercial bank in Tshwane. The research was conducted through the qualitative method, using virt u a l interviews that made use of thematic analysis. The results have revealed that there are numerous challenges in the implementation of strategic implementation.

As the motivation of the employee in achieving their task, leadership was rooted in the nature of communications among employees at different levels. It was found the company, in order to achieve its strategy, should empower its people with skills development, and ensure that the level of commitment and accountability from all the human resources is acceptable. Covid-19 pandemic was found to be a serious disruption and has weakened the leadership; however, resilience, commitments and accountability were retained as the leadership enhancers in the organisation