Challenges Encountered in Reaching Digital Maturity by Road Freight Logistics Service Providers (RFLSPs) in Gauteng province
| dc.contributor.author | Motshwari, Itumeleng | |
| dc.date.accessioned | 2026-10-20T08:19:42Z | |
| dc.date.issued | 2024 | |
| dc.description | A research report submitted in fulfillment of the requirements for the Master of Business Administration, in the Faculty of Commerce, Law and Management, Wits Business School, University of the Witwatersrand, Johannesburg, 2024 | |
| dc.description.abstract | This research intends to evaluate the state of digital maturity among road freight logistics service providers (RFLSPs) in Gauteng, investigating challenges related to digital infrastructure, skills and knowledge, and technology adoption. The study employs a qualitative method approach by conducting interviews with experienced industry leaders. Findings reveal a remarkable commitment to progress, with a strategic focus on continuous development and knowledge empowerment. However, challenges include client resistance, financial disparities, and infrastructure issues, showcasing the complexities in the industry's digital transformation journey. Practical implications involve the need for comprehensive strategies, including client engagement, addressing financial gaps, and strengthen digital infrastructure. The study contributes to the field by providing insightful information about the challenges and opportunities specific to RFLSPs in Gauteng, offering valuable guidance for industry stakeholders navigating digital maturity. | |
| dc.description.submitter | MM2026 | |
| dc.faculty | Faculty of Commerce, Law and Management | |
| dc.identifier.citation | Motshwari, Itumeleng. (2024). Challenges Encountered in Reaching Digital Maturity by Road Freight Logistics Service Providers (RFLSPs) in Gauteng province [Master`s dissertation, University of the Witwatersrand, Johannesburg]. WIReDSpace. https://hdl.handle.net/10539/50171 | |
| dc.identifier.uri | https://hdl.handle.net/10539/50171 | |
| dc.language.iso | en | |
| dc.publisher | University of the Witwatersrand, Johannesburg | |
| dc.rights | © 2024 University of the Witwatersrand, Johannesburg. All rights reserved. The copyright in this work vests in the University of the Witwatersrand, Johannesburg. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of University of the Witwatersrand, Johannesburg. | |
| dc.rights.holder | University of the Witwatersrand, Johannesburg | |
| dc.school | WITS Business School | |
| dc.subject | UCTD | |
| dc.subject | Digital Maturity | |
| dc.subject | Road Freight Logistics Service Providers | |
| dc.subject | Gauteng province | |
| dc.subject.primarysdg | SDG-9: Industry, innovation and infrastructure | |
| dc.title | Challenges Encountered in Reaching Digital Maturity by Road Freight Logistics Service Providers (RFLSPs) in Gauteng province | |
| dc.type | Dissertation |