Electronic Theses and Dissertations (Masters)

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Browsing Electronic Theses and Dissertations (Masters) by SDG "SDG-9: Industry, innovation and infrastructure"

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    Assessing the dpsa’s, and partners’, perspectives on digitalisation for improving efficiencies in the south african public sector
    (University of the Witswatersrand, Johannesburg, 2023) Lukhele, Nompumelelo; Chikane, Rekgotsofetse
    The purpose of this research was to explore the perspectives of public sector officials placed in the e-Government Services and Information Management unit of the DPSA, and partners, who are responsible for coordinating and drafting the Digital Government Policy Framework, on the implementation of digitalisation in the context of improving public sector efficiencies. This was justified as important because, the attitudes and perceptions of policy developers about digitalisation will influence the directionality of policies they develop on the implementation of digitalisation or the digital transformation agenda more broadly. The research primarily questioned what the perspectives of these officials are on the implementation of digitalisation in the context of improving public sector efficiencies in South Africa. The study adopted qualitative research methods. Semi-structured interviews and case studies were adopted to respond to the research questions. The main findings were that there is a need for government to strengthen the legitimacy of government digital transformation through releasing decisive political will; there is a need for elevation of the position of the Chief Information Officer in government departments; and lastly there is a need for the establishment of a central agency that will guide transformation of public service administration to perform important functions required to successfully transition to a digital government. The study concludes by emphasising the risks at local, regional, and international levels that the South African government faces if the urgency to act is undermined
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    Does news consumption affect the propensity to participate in a civil action?
    (University of the Witwatersrand, Johannesburg, 2022) Shabangu, Bruce; Lynge-Mangueira, Halfdan
    News consumption does not always affect the propensity of citizen to engage in civil actions. This finding was a result of regression analysis of the relationship between consumption of media news and its effect on the propensity to engage in social accountability. The purpose of the research was to determine the extent to which citizens are prompted to engage in civil action by news reports containing information on poor governance outcomes such as poor government performance, corruption and the like. The finding was citizens do not participate in civil action but they do so without being influenced by news reports. The impact of this phenomena is that democracy may not be fully enforced when democratic processes are not effectively implemented. The recommendation is that there needs to be civic education for citizens and awareness created on effective participation in civil action
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    Effectiveness of the mobile technology intervention in rural schools: The case of Seshego circuit in Polokwane district
    (University of the Witwatersrand, Johannesburg, 2020) Nare Joyce, Mahwai; Wotela, Kambidima
    The objective of this qualitative study is to conduct a summative evaluation of a mobile technology intervention in rural schools of Seshego circuit. The aim is to determine the effectiveness of the intervention to determine how mobile technologies are integrated in teaching and learning. Employing a qualitative research strategy with case study research design methods, participants were purposively selected to answer four research questions to determine the outcomes of the information and communication technology intervention in rural schools of Seshego circuit in Polokwane district. Teachers’ views were obtained regarding the integration of mobile technologies in teaching and learning as well as documenting the process for mobile technology integration in teaching and learning. This research applied technology acceptance model (TAM) and Technology acceptance model 2 (TAM2) to make understand the use and integration of mobile technologies in teaching and learning. Preliminary findings reveal that mobile technology integration does end with providing schools with information and communications technology infrastructure, there has to be a deliberate effort from teachers, learners, school management, subject advisors, national and provincial department of education to ensure that mobile technologies are used and integrated in teaching and learning. There are barriers that prevents teachers from fully integrating technologies in teaching and learning like the availability of ICT infrastructure as well as lack of skills and knowledge to integrate mobile technologies in teaching and learning. This research recommends that teachers be placed at the heart of technology implementation in teaching and learning
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    Factors influencing the successful adoption of selected e-government initiatives in South Africa
    (University of the Witwatersrand, Johannesburg, 2023) Subramoney, Savithree
    Countries globally, including South Africa are moving towards e-government to improve services to its citizens. Implementing e-government requires infrastructure, skills and resources which are not easily accessible in developing countries like South Africa. The purpose of the study is to find out if the factors presented by Altameem, Zairi and Alshawi (2006) were used in three selected e-government initiatives to determine the factors that differentiate the more successful from the less successful e-government initiatives. One of the main findings was that the eight factors were used extensively in the two highly successful e-government initiatives: namely, the South African Revenue Services (SARS) e-filing system and the Smart Identity (ID) card system. These factors were found in the successful e-government initiatives but not all were found in the less successful e-government initiative, the National Population Register