Perceptions of the factors of organisational culture that positively influence employee engagement in a South African organisation

Abstract

Organisational culture is becoming increasingly important and organisations are re imagining and re-focusing on the culture which exists within their businesses as well as the effects these factors have on employee engagement. This report identifies some key feature of organisational culture which can affect employee engagement by looking at one organisation specifically. A qualitative approach was taken within a South African organisation, based in Johannesburg, to identify the perceptions of factors of organisational culture which positively influence employee engagement within this organisation. The literature review highlighted various factors of organisational culture which were believed to influence employee engagement and through the interview process, many of these factors were identified and emphasised as being important in creating positive employee engagement. The research concluded that within this organisation, reward and recognition was the leading factor in creating positive employee engagement and was closely followed by leadership’s role and building relationships. Since employee engagement has been proven to be related to several positive work outcomes, it would be a viable option for businesses to increase levels of employee engagement by improving their organisational culture. Thus, some recommendations for establishing various factors of organisational culture within this business have been offered.