MBA & MM Theses

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    Supplier identification and inbound logistics management for an African lingerie brand.
    (2018) Nyawade, Cheryl Horesia
    EXECUTIVE SUMMARY This is a consultancy project that is focussed on the supplier identification of an African lingerie brand using the traditional method of sending out a request for proposal to selected manufacturers as compared to the modern method of using e-procurement portals. The report starts off by giving data that encourages the need for the creation of more African brand names in the continent and globally. This notion discourages the re-selling of international brands while promoting the creation of local brands across all industries in the continent. The report further gives insight into the manufacturing industry and the evolution advancements that have been witnessed. I decided to focus on the fashion industry, specifically within the intimate apparel sector. I chose to perform our research based on the start-up company Ressiers, which is based in Kenya, East Africa as my case study. Ressiers is a company that is looking to identify suppliers and manufactures who will assist in the design, manufacturing and delivery of its upmarket lingerie brand. Their goal is to come up with cutting-edge designs that are comfortable, and custom made to the African woman’s shape and skin tone. I therefore take a detailed look at the fashion industry, analysing traits and exploring concepts such as lean retailing in order to reduce costs while simultaneously managing to meet the demand by staying relevant in the industry. The report employs both traditional and modern supplier identification methodologies, and analyses the benefits, quality of responses as well as the pros and cons of using either one of the supplier identification methods. I then conclude by outlining a methodology that will assist future start-ups within the intimate apparel industry in efficiently identifying and sourcing suppliers globally who will produce their merchandise. The findings will also help start-ups to build strong business relationships that will help them envision the creation of a legacy African brand name product.
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    Leadership, colleague support, reward & recognition as antecedents of employee work engagement at Bathopele Platinum Mine
    (2017) Moyana, Shephard
    ABSTRACT The level of work engagement (dedication, vigour, concentration) by employees has an important effect on their job performance and ultimately the profitability of a business. The Platinum mining industry has been subjected to low commodity prices and safety challenges therefore requires engaged employees who do their work with all their effort in order to meet production and safety targets. This research examined factors that affect the employees work engagement at Bathopele Platinum Mine, with a special focus on the effect of leadership, reward, recognition and social support. A survey was administered whereby employees were given a questionnaire with structured questions that measured their perception on these factors. The total number of usable questionnaires was 122. The data was analysed using Multiple Regression Analysis. Leadership and reward were found to play an insignificant role in motivating employees to be engaged. However, recognition and colleague support were found to be the major drivers of employee work engagement at Bathopele mine. In an underground mining environment where safety of employees and production are crucial factors for profitability, recognising the efforts the employees put in their job performances can lead to an engaged workforce. Mine management can put in place programmes that foster teamwork in order to have engaged employees who meet their production targets safely.
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    Towards an integrative supply chain performance measurement model: A case study of Vivo Energy lubricants
    (2018) Muputisi, Moses
    ABSTRACT This research presents the use of a Data Envelopment Analysis (DEA) based approach for equitable performance evaluation of supply chain partners in today’s increasingly global, complex and extended supply chains. A case study company is analysed to validate the proposed shortcomings of current performance measurement approaches and hence qualify the need for an alternative approach that promotes integration and collaboration. An alternative DEA based supply chain performance measurement approach, which addresses the extended nature of the supply chain, is proposed and demonstrated. Through the case study, DEA is proven to overcome the shortcomings of existing approaches and exhibit most of the attributes of an effective supply chain performance evaluation tool. The proposed method can help supply chain managers make better trade-off and benchmarking decisions across the supply chain as a whole thereby minimizing potential conflicts that emanate from localized decision making.
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    Employee-owned companies : a potential solution to minimising industrial action in South Africa
    (2018) Sebesho, Bonga Mpho
    The purpose of this research was to assess the employee-owned company model as a potential solution to minimise industrial action in South Africa. Employee ownership, positioned as a key pillar of broad-based black economic empowerment (BBBEE) (Mosai & Reynolds, 2003), is linked to increased employee participation and ultimately to improved industrial relations as a result of increased engagement between employers and employees. Research was undertaken through a study of the multiple methods in which employee ownership is implemented across various industries in South Africa taking into account the reasons for the implementation of employee ownership. This research attempted to cover a wide spectrum of employee ownership models ranging from once-off employee share ownership schemes (ESOPs) to closed employee ownership schemes. Qualitative data was collected through in-depth interviews, utilising the Delphi technique, with a sample of 11 respondents who have been involved in the implementation of employee ownership schemes. The data was content-analysed and the findings suggested that employee ownership has the ability to engender increased participation. The findings of the study suggest that the successful implementation of employee ownership in South Africa has been severely impacted by historical issues relating to financial preparedness from employees and the deep entrenchment of the shareholder value as well as the compliance burden from a business perspective. The study concludes that employee ownership can play a role in engendering meaningful economic participation and consequently reduce the incidence of industrial action. However, in order to achieve its desired objective the government will need to put in place effective incentives as well as powerful disincentives to encourage implementation of long term ownership schemes. iii This study may provide guidance to South African companies, government and other stakeholders seeking to find broad-based and inclusive models in order to increase employee representation and participation in corporate decision-making. The research findings may assist these organisations to find new ways to create a more inclusive economic environment through leveraging the benefits of employee ownership to decrease the incidence of industrial action and ultimately improve output
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    Realising Benefits from IT Projects at Barclays Africa Corporate and Investment Banking
    (2018) Leseyane, Silindile Portia
    EXECUTIVE SUMMARY Before committing to any Information Technology (IT)-based solution, a business needs to know whether the transformation effort (cost) can be justified relative to the perceived future value that this change will bring. Often projects are undertaken with a stated objective but this undertaking can come with significant risk to the organisation when making investments that will not realise material benefits. That is why Benefits Management (BM) is essential for any organisation to undertake as it ensures that the right investments are made that will realise business value. Corporate and Investment Banking (CIB), a division of Barclays Africa Group Limited (BAGL) is interested in implementing a Benefits Management (BM) programme in order to realise benefits from investments in IT projects. The reason for this is that banks spend millions of Rands on IT projects and yet projects have a high failure rate, possibly due to rudimentary cost benefit analysis and failure to do any post-implementation analysis to determine whether the project delivered what was expected. The goal of this research project was to establish what the current practices to realise benefits were at CIB, and, based on these findings, to provide recommendations. Research was conducted through a critical analysis of the existing BM literature, followed by interviews with various senior stakeholders during November and December 2017 and in-depth analysis of project documents such as Business Cases (BCs), minutes, governance documents, etc. to understand the BM process. Four dimensions to BM arose as themes during the research; namely, a technical perspective, a governance perspective, organisational context and user context. This indicated that a BM solution would need to cater to the specifics of each of these dimensions; otherwise the adoption of any BM intervention would not be successful.