Employee willingness to work with Robotics in retail pharmacies in South Africa

dc.contributor.authorKhosa, Curtis Kulani
dc.contributor.supervisorChalomba, Nakuze
dc.date.accessioned2025-01-27T08:30:40Z
dc.date.available2025-01-27T08:30:40Z
dc.date.issued2022
dc.descriptionA research report submitted in fulfillment of the requirements for the degree of Master of Business administration , Wits Business school University of the Witwatersrand, Johannesburg, 2022
dc.description.abstractThe increase in competitiveness in the world of business in retail sector has pushed businesses to adopt advanced technology to have a competitive advantage over their competition. The support of employees through the transition process is crucial to facilitate a smooth process, buy in by employees is of paramount importance so that efficiency and adoption could be achieved easily by the company. This study looks specifically at retail pharmacy environment; therefore, it is important to examine the factors affecting employee willingness to work with robotics in retail pharmacy environment in South Africa. Although studies have been done to examine employee willingness to work with automation, but few have been done specifically looking at the factors influencing employee willingness to work with robotics in the retail pharmacy environment in South Africa. The present study undertakes a quantitative approach in which pharmacy assistants and pharmacists are targeted and online surveys are distributed amongst them to explore the factors influencing employee willingness to work with robotics in retail pharmacies in South Africa. The findings support all eight proposed hypotheses, which are explained in detail in the following chapters below. The contribution of this paper is threefold, contextual, theoretical, and strategical knowledge which each is explained in detail towards the end of the paper
dc.description.submitterMM2025
dc.facultyFaculty of Commerce, Law and Management
dc.identifier.citationKhosa, Curtis Kulani. (2024). Employee willingness to work with Robotics in retail pharmacies in South Africa [Master’s dissertation, University of the Witwatersrand, Johannesburg]. WireDSpace.https://hdl.handle.net/10539/43693
dc.identifier.urihttps://hdl.handle.net/10539/43693
dc.language.isoen
dc.publisherUniversity of the Witwatersrand, Johannesburg
dc.rights© 2022 University of the Witwatersrand, Johannesburg. All rights reserved. The copyright in this work vests in the University of the Witwatersrand, Johannesburg. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of University of the Witwatersrand, Johannesburg.
dc.rights.holderUniversity of the Witwatersrand, Johannesburg
dc.schoolWITS Business School
dc.subjectUCTD
dc.subject.otherSDG-8: Decent work and economic growth
dc.titleEmployee willingness to work with Robotics in retail pharmacies in South Africa
dc.typeDissertation

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