Experiences of remote working by South African Lawyers during the COVID-19 lockdown

Abstract

Orientation: This study was aimed at understanding South African lawyers’ experiences with remote working during the COVID-19 pandemic.

Research purpose: In examining lawyers’ experiences with remote working during the COVID-19 lockdown period, this research considered the internal and external factors that may have affected that experience using the grounded theory approach The study assessed the degree to which the lawyers felt prepared for remote working and whether they felt productive. It also explored factors that may have affected their working experience and considered how these factors affected their mental health and physical well-being. To this end, it looked at internal factors, such as family and children, the nature of their work and their living standards measures, and external factors, such as loadshedding and internet access.

Motivation for the study: The researcher did not find any evidence of research regarding the remote working experiences of South African lawyers during the COVID- 19 lockdown. Given that the legal profession functions differently from other professions, the researcher sought to determine the extent to which remote working may have had a negative effect on lawyers’ mental health and physical well-being. Further, the researcher wanted to gauge the need for a mental health intervention, as well as assistance from employers and the government.

Research approach/design and method: A qualitative research design was applied through two focus group discussions and individual interviews with 25 South African lawyers. The data was analysed through thematic analysis using ATLAS.ti. 23 (Version 4.11.1-2023-02-23).

Main findings: The participants were largely unprepared for remote working during the COVID-19 pandemic and reported varying levels of productivity, intermingled with overworking and burnout. The findings also revealed that certain internal and external factors, such as family and children, the nature of work, their living conditions, loadshedding and internet access, affected their mental health and physical well-being.

Practical implications: Working remotely during the COVID-19 lockdown exposed lawyers to a range of experiences, including stress, anxiety, and unproductivity. These experiences point to the need for a mental health intervention by employers and the government.

Contribution: The research provided knowledge in the field of study on the remote working experiences of lawyers in South Africa