Impact of the hybrid working model on organisational culture in a South African Bank

Abstract

The Covid-19 pandemic has disrupted the conventional ways of working and forced many organisations to adopt remote or hybrid work arrangements. This paper examines how hybrid working, which combines working from home and working from the office, affects the organisational culture during and after the Covid-19 period.

The paper reviews the literature on the concepts of hybrid working, organisational culture, and the impact of Covid-19 on work practices. The paper proposes a qualitative research design that uses semi-structured interviews and document analysis to collect data from a sample of employees and managers in a South African bank that implements hybrid working. The paper aims to explore the perceptions, experiences, and challenges of hybrid workers and to identify the factors that influence the maintenance or change of organisational culture in a hybrid work environment. The paper also discusses the ethical limitations and significance of the study