The Road Accident Fund's Readiness to Adopt Big Data

Abstract

With the fast proliferation of data in numerous formats and from various sources, businesses can transform raw data into information that helps them comprehend their consumers' demands. The utilization of large data sets enables firms to make data-driven decisions. Although public institutions acknowledge the benefits of adopting big data, theyare hesitant to do so for a variety of reasons. Few studies have looked into the public sector's readiness to use big data. The current study looks into how open the public sector is to incorporate big data. The Technology Organisation Technology framework was used to examine how various technological, organizational, and environmental factors influence the preparedness of big data in government agencies. The present study employed a qualitative approach to gather data through face-to-face interviews, to assess the key factors that contribute to the preparedness of big data in the public sector. Three technological aspects, including the readiness of Information Communication Technology infrastructure, data security, and data integration, have been identified as crucial for the public sector's readiness to utilize big data. The readiness of the public sector for big data adoption was dependent on three organisational factors: management support, budgetary assistance, and clarity of objectives. Three environmental elements were deemed critical for preparing for big data adoption in the public sector: public acceptance, service providers, and external attitude. The people context, the skill level of engineers, the acquisition of data scientists, and the analytical skill level of management significantly influenced the big data adoption preparedness of public organizations.