Improved infrastructure delivery through effective implementation of IDMS and SCM systems and processes in the Department of Public Works, North West Province

dc.contributor.authorDiko, Sifiso Isaac
dc.contributor.supervisorAnning, Thomas Dorson
dc.date.accessioned2025-01-22T07:48:31Z
dc.date.available2025-01-22T07:48:31Z
dc.date.issued2024
dc.descriptionA research report submitted in partial fulfillment of the degree of Master of Business Administration , School of Business Administration, University of Witwatersrand Johannesburg 2024
dc.description.abstractThe Infrastructure Delivery Management System and Supply Chain Management are concepts of strategic importance in service delivery and socioeconomic transformation in the public sector as they guide processes of procurement, planning and implementation of projects in communities. The aim of the study was to improve infrastructure delivery through effective implementation of the Infrastructure Delivery Management System and Supply Chain Management system and processes in the Department of Public Works, North West province. The aim further was to assess the procedures, benefits, challenges and critical success factors of effective implementation of the Infrastructure Delivery Management System and Supply Chain Management system and processes in the Public Works Department. A semi-structured questionnaire was used to collect data on 10 purposive random samples. In order to understand the effects of supply chain management and the Infrastructure Delivery Management System in the public sector, the study used a case study design within an explanatory paradigm. The findings of the study were that, application of IDMS reporting gates, approval gates, framework agreement gates by professional and committees in the Department of Public Works to control Infrastructure Delivery Management System and procedures established minimum requirements, and tracking and monitoring. The development of skills, knowledge, technology, and systems, stakeholder involvement, centralization of high-value transactions, compliance, transparency, and governance are essential for the successful adoption of the Infrastructure Delivery Management System. Infrastructure Delivery Management System innovations, technology, processes, rationalization, and efficient training are among the recommendations
dc.description.submitterMM2025
dc.facultyFaculty of Commerce, Law and Management
dc.identifier.citationDiko, Sifiso Isaac. (2024). Improved infrastructure delivery through effective implementation of IDMS and SCM systems and processes in the Department of Public Works, North West Province [Master’s dissertation, University of the Witwatersrand, Johannesburg].WireDSpace.https://hdl.handle.net/10539/43581
dc.identifier.urihttps://hdl.handle.net/10539/43581
dc.language.isoen
dc.publisherUniversity of the Witwatersrand, Johannesburg
dc.rights© 2025 University of the Witwatersrand, Johannesburg. All rights reserved. The copyright in this work vests in the University of the Witwatersrand, Johannesburg. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of University of the Witwatersrand, Johannesburg.
dc.rights.holderUniversity of the Witwatersrand, Johannesburg
dc.schoolWITS Business School
dc.subjectProject Management System
dc.subjectInformation Technology
dc.subjectService delivery
dc.subjectInfrastructure Delivery
dc.subjectInfrastructure projects
dc.subjectInfrastructure
dc.subjectPublic Works
dc.subjectSupply chain management
dc.subjectUCTD
dc.subject.otherSDG-8: Decent work and economic growth
dc.titleImproved infrastructure delivery through effective implementation of IDMS and SCM systems and processes in the Department of Public Works, North West Province
dc.typeDissertation
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