Learning Management Systems within a South African university: lecturers’ experiences and extent of use during and post COVID-19

dc.article.end-page125
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dc.contributor.authorMfingwana, Nwabisa
dc.contributor.supervisorSackstein, Suzanne
dc.date.accessioned2024-06-24T07:44:41Z
dc.date.available2024-06-24T07:44:41Z
dc.date.issued2023
dc.descriptionA research report submitted in partial fulfilment of the requirements for the degree of Master of Commerce to the Faculty of Commerce, Law and Management, School of Business sciences, University of the Witwatersrand, Johannesburg, 2023
dc.description.abstractThe integration of technology in the education sector has resulted in pervasive use of Learning Management Systems (LMSs). Prior and during COVID-19, several higher education institutions within South Africa acquired and started using LMSs to enable and facilitate online teaching and learning. During COVID-19 when face-to-face learning was impossible due to lockdowns, LMSs became even more prominent, advancing from being learning support tools to becoming primary learning systems. While prior research claims that LMSs are underutilised, as the world transitions to the new normal, with hybrid learning being the latest learning method, LMSs appear to be just as significant. To explore the experiences and extent of use of LMS, this study employed the Will, Skill, Tool, and Pedagogy (WSTP) model. Using semi-structured interviews, data was collected from nine lecturers who teach technology and creative arts programs at a Johannesburg based university in South Africa. Findings indicate that even though lecturers view LMSs as a valuable tool, it is not a perfect fit for the needs and requirements of all university programmes. Furthermore, although use of LMSs grew exponentially and pervasively during COVID-19, post the pandemic lecturers’ use patterns are more varying. While some lecturers in the creative art programme are reducing or stopping their use of certain LMS features as they favour of in-person teaching and believe that the LMS may not be aligned to their teaching style. However, lecturers in technology are continuing their current use, and in some cases are even more curious and enthusiastic about the tool. Lastly, despite the reported benefits of LMSs such as content management and communication, challenges related to system constraints, functional limitations, infrastructure issues and limited technology and LMS skills were reported. Theoretically the study contributes to the body of knowledge about lecturers’ use of LMSs and illustrates how the WSTP model can be used in similar contexts. Practically the study highlights that a comprehensive needs and requirements analysis should be conducted by decision makers prior to implementing a one-fits-all approach, training and ongoing awareness of LMS features is critical to ensure that the system is used optimall
dc.description.submitterMM2024
dc.facultyFaculty of Commerce, Law and Management
dc.identifier.citationMfingwana, Nwabisa. (2023). Learning Management Systems within a South African university: lecturers’ experiences and extent of use during and post COVID-19 [Master’s dissertation, University of the Witwatersrand, Johannesburg]. WireDSpace. https://hdl.handle.net/10539/38728
dc.identifier.urihttps://hdl.handle.net/10539/38728
dc.language.isoen
dc.publisherUniversity of the Witwatersrand, Johannesburg
dc.rights© 2023 University of the Witwatersrand, Johannesburg. All rights reserved. The copyright in this work vests in the University of the Witwatersrand, Johannesburg. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of University of the Witwatersrand, Johannesburg.
dc.rights.holderUniversity of the Witwatersrand, Johannesburg
dc.schoolSchool of Business Sciences
dc.subjectLearning Management System
dc.subjectLMSs
dc.subjectTechnology
dc.subjectLMS
dc.subjecteLearning
dc.subjectLecturers
dc.subjectCOVID-19
dc.subjectPandemic
dc.subjectWSTP
dc.subjectHigher education institutions
dc.subjectUCTD
dc.subject.otherSDG-4: Quality education
dc.titleLearning Management Systems within a South African university: lecturers’ experiences and extent of use during and post COVID-19
dc.typeDissertation
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