Healthcare professionals’ experiences in private practice of point-of-care testing for diabetic patients in Gauteng

Abstract

This research reports experiences from healthcare professionals (HCPs) on point-of-care (POC) testing, for diabetic patients in private practice, at primary healthcare level in Gauteng, South Africa. While there are many benefits to POC testing in an emergency setting, it might not provide the same benefits at a primary care level. Studies have produced mixed results over many years in terms of cost-effectiveness and health outcomes in a primary care setting. Despite mixed conclusions as to whether POC testing is beneficial at a primary care level, some practitioners still utilise POC devices. POC testing at a primary care level has many potential benefits. This research reports insights through a qualitative study based on a phenomenological research design, from healthcare professionals (HCPs) that are currently using or have used POC devices in their private practice. The study was conducted using semi-structured interviews.

The research highlighted the need for new business models, which may further emphasize the benefits of POC. The main themes uncovered were improved patient outcomes, reduced decision time, compliance, HCP satisfaction and practice efficiency. The research concluded that HCPs were experiencing various benefits from using POC testing. Moreover, it uncovered some benefits that were not highlighted in literature review, such as the reduced risk of contracting COVID-19 and the role of POC in a care-coordinated model. While POC testing has been in existence for many years, much more research needs to be done in private practice in Gauteng