Factors that impact the uptake of mobile banking adoption in South Africa

dc.contributor.authorMabunda, Steward
dc.contributor.supervisorBulbulia, Zunaid
dc.date.accessioned2024-08-06T12:47:22Z
dc.date.available2024-08-06T12:47:22Z
dc.date.issued2023
dc.descriptionA research report submitted in partial fulfillment of the requirements for the degree of Master of Business Administration to the Faculty of Commerce, Law and Management, Wits Business School, University of the Witwatersrand, Johannesburg, 2023
dc.description.abstractM-banking is poised to overcome the traditional banking channels such as the Internet, ATM and branch banking and become the mainstream banking option for the sub-Saharan African and global community. The Covid-19 pandemic has reached its peak ushering in the rapid development of digital banking across developing and developed economies. And that prompted the reason for this study. The cross-sectional investigation used a self-administered online survey questionnaire that was distributed to the participants across 9 South Africa and used a modified Technology Acceptance Model consisting of Subjective Norm, Facilitating Conditions, Perceived Usefulness and Perceived Ease of Use to determine the factors that impact the adoption of m-banking. The findings are in line with previous researchers in other parts of the global economy and further studies are advised in the African continent
dc.description.submitterMM2024
dc.facultyFaculty of Commerce, Law and Management
dc.identifier.citationMabunda, Steward. (2023). Factors that impact the uptake of mobile banking adoption in South Africa [Master’s dissertation, University of the Witwatersrand, Johannesburg]. WireDSpace. https://hdl.handle.net/10539/39998
dc.identifier.urihttps://hdl.handle.net/10539/39998
dc.language.isoen
dc.publisherUniversity of the Witwatersrand, Johannesburg
dc.rights© 2023 University of the Witwatersrand, Johannesburg. All rights reserved. The copyright in this work vests in the University of the Witwatersrand, Johannesburg. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of University of the Witwatersrand, Johannesburg.
dc.rights.holderUniversity of the Witwatersrand, Johannesburg
dc.schoolWITS Business School
dc.subjectM-banking Technology Acceptance Model
dc.subjectMobile Banking Adoption
dc.subjectDeveloping Countries
dc.subjectUCTD
dc.subject.otherSDG-8: Decent work and economic growth
dc.titleFactors that impact the uptake of mobile banking adoption in South Africa
dc.typeDissertation
Files
Original bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
Mabunda_Factors_2024.pdf
Size:
891.13 KB
Format:
Adobe Portable Document Format
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
2.43 KB
Format:
Item-specific license agreed upon to submission
Description: