Educators’ Perceptions on the Integrated Quality Management System (IQMS)
| dc.contributor.author | Buntting, Diane Cheryl Lesley | |
| dc.date.accessioned | 2011-03-22T13:35:02Z | |
| dc.date.available | 2011-03-22T13:35:02Z | |
| dc.date.issued | 2011-03-22 | |
| dc.description | MM - P&DM | en_US |
| dc.description.abstract | During the past decade performance management of public service employees has emerged as a major issue in terms of accountability. The purpose of this mixed methods research was to determine educators’ perceptions on the Integrated Quality Management System (IQMS). The IQMS aims to improve the quality of education. One of the main findings is that although most educators want to accept accountability for their own, the learners’ and the performance of the school, contextual factors in the schooling environment prevent this. The most important contextual factors affecting educator performance have been identified. Furthermore, the most observable unintended consequences resulting from IQMS implementation and causing policy failure have been identified. Policy review or replacement is urgently required. Educators have made valuable recommendations based on their personal experiences and observations. This study has given educators a ‘voice’ in policy evaluation and an opportunity to make recommendations for bottom-up policy improvement or replacement. | en_US |
| dc.identifier.uri | http://hdl.handle.net/10539/9203 | |
| dc.language.iso | en | en_US |
| dc.subject | Education | en_US |
| dc.subject | Integrated Quality Management System | en_US |
| dc.subject | Teachers | en_US |
| dc.title | Educators’ Perceptions on the Integrated Quality Management System (IQMS) | en_US |
| dc.type | Thesis | en_US |