The role of Blockchain in reducing cross-border remittance costs for South Africans

dc.contributor.authorZurfluh, Thorne
dc.date.accessioned2026-01-14T09:18:55Z
dc.date.issued2025
dc.descriptionA research report submitted in fulfillment of the requirements for the Master of Management in the field of Digital Business, in the Faculty of Commerce Law and Management, Wits Business School, University of the Witwatersrand, Johannesburg, 2025
dc.description.abstractThe de-risking of central banking relationships (CBR’s) after the 2008 Global Financial Crisis has led to a reduction in the number of financial institutions, resulting in increased costs and slower cross-border remittances (Rella, 2019). Additionally, the high remittance fees in developing economics are further attributed to cash-based transactions for first and last mile remittance deliveries, regulation, compliance costs, as well as the lack of competition in these markets (Rühmann et al., 2020). The paper highlights the problems faced with traditional methods of remitting and develops a series of research questions that are investigated. An in depth understanding of the cost driving mechanisms are unpacked, as well as the time delays experienced when remitting. By developing an understanding and focusing on remitters within the SADC corridors of Zimbabwe, Malawi and Mozambique, the study will narrow allowing for a more detailed analysis of the ‘real’ costs involved. The research design adopts a hypothesis testing approach, leveraging existing data on cross-border remittance costs and transaction speeds. A quantitative method approach using SPSS was adopted, which will enable statistical testing of the research hypotheses outlined. This paper therefore seeks to compare the average costs and transaction speeds associated with using blockchain in cross-border remittance to that of the traditional methods used in South Africa. Globally, South Africa remains the costliest G20 nation to remit from, with an average remittance cost of 12.82% in Q4 2023, compared to the UK at 6.4%, the US at 5.9%, and Germany at 6.1% during the same period. Should South Africa leverage blockchain technology in the remittance market, the remittance costs in cross-border transactions may be reduced significantly.
dc.description.submitterMM2026
dc.facultyFaculty of Commerce, Law and Management
dc.identifier.citationZurfluh, Thorne . (2025). The role of Blockchain in reducing cross-border remittance costs for South Africans [Master`s dissertation, University of the Witwatersrand, Johannesburg]. WIReDSpace. https://hdl.handle.net/10539/47848
dc.identifier.urihttps://hdl.handle.net/10539/47848
dc.language.isoen
dc.publisherUniversity of the Witwatersrand, Johannesburg
dc.rights© 2025 University of the Witwatersrand, Johannesburg. All rights reserved. The copyright in this work vests in the University of the Witwatersrand, Johannesburg. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of University of the Witwatersrand, Johannesburg.
dc.rights.holderUniversity of the Witwatersrand, Johannesburg
dc.schoolWITS Business School
dc.subjectUCTD
dc.subjectBlockchain
dc.subjectCross-border payment
dc.subjectCentral Bank Digital Currencies (CBDCs)
dc.subject.primarysdgSDG-9: Industry, innovation and infrastructure
dc.titleThe role of Blockchain in reducing cross-border remittance costs for South Africans
dc.typeDissertation

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