Evaluating continuous improvement models to enhance organisational productivity in a diamond mining operation

Abstract

Evaluating continuous improvement models to enhance organisational productivity in a diamond mining operation. The study used qualitative methods to establish an appropriate continuous improvement methodology that will assist to enhance organisational productivity. The application of continuous improvement technique to help the organisation bridge observed non-productivity was the research gap being addressed. The study identified factors that are important for organisational productivity. The study went in details to unpack organisational productivity, internal business processes and continuous improvement methodologies. This research established the model to support the business practice. The challenges observed during the research study required a systemic approach, strong leadership support, effective communication and a commitment to building a culture of continuous improvement within the organisation to deal with them and easy the workflow. The research study concluded that Theory of constraints was the relevant methodology to be adopted by the organisation to deal with lack of productivity which is currently the major challenge. It is envisaged that the nominated continuous improvement methodology would be implemented and tested to validate its capabilities to drive the organisation to an acceptable productivity level.