The Impact of Technology in the Productivity of Corporate Banking: An Assessment of Emerging Markets
Date
2022
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
University of the Witwatersrand, Johannesburg
Abstract
This paper assesses the role of technology within the banking environment and seeks to find a correlation between increase in technological investment and the financial performance of banking institutions. This is achieved through a comparative analysis of six banks in two emerging markets to prove that an increase in technological output results in improved productivity and ultimately, financial performance for banks within emerging markets. The paper illustrates how technological advancements in the twenty first century have been contributed significantly to the financial performances of major banks in South Africa and Kenya, to an extent that technology is a quintessential contributor to the increasing success of financial institutions and that even through the advent of the Covid pandemic, the role of technology has increased significantly, to the extent that the relationship and impact between banking and technology is immeasurable
Description
A research report submitted in partial fulfillment of the requirements for the degree of Master of Business Administration to the Faculty of Commerce, Law and Management, University of the Witwatersrand, Johannesburg, 2022
Keywords
Technology, Banking, Technological investmen, Financial performance, UCTD
Citation
Moyo, Nkosi. (2022). The Impact of Technology in the Productivity of Corporate Banking: An Assessment of Emerging Markets [Master’s dissertation, University of the Witwatersrand, Johannesburg]. WireDSpace. https://hdl.handle.net/10539/38844