Generative AI's impact on bank relationship manager roles and customer lending experiences
| dc.contributor.author | Briglal, Vanessa | |
| dc.contributor.supervisor | Anning, Thomas Dorson | |
| dc.date.accessioned | 2026-01-14T10:19:35Z | |
| dc.date.issued | 2025 | |
| dc.description | A research report submitted in fulfillment of the requirements for the Master of Management in the field of Digital Business, in the Faculty of Commerce Law and Management, Wits Business School, University of the Witwatersrand, Johannesburg, 2025 | |
| dc.description.submitter | MM2025 | |
| dc.faculty | Faculty of Commerce, Law and Management | |
| dc.identifier.citation | Briglal, Vanessa. (2025). Generative AI's impact on bank relationship manager roles and customer lending experiences [Master`s dissertation, University of the Witwatersrand, Johannesburg]. WIReDSpace. V | |
| dc.identifier.uri | https://hdl.handle.net/10539/47850 | |
| dc.language.iso | en | |
| dc.publisher | University of the Witwatersrand, Johannesburg | |
| dc.rights | © 2025 University of the Witwatersrand, Johannesburg. All rights reserved. The copyright in this work vests in the University of the Witwatersrand, Johannesburg. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of University of the Witwatersrand, Johannesburg. | |
| dc.rights.holder | University of the Witwatersrand, Johannesburg | |
| dc.school | WITS Business School | |
| dc.subject | UCTD | |
| dc.subject | Generative AI | |
| dc.subject | Bank Lending | |
| dc.subject | Relationship Manager (RM) | |
| dc.subject.primarysdg | SDG-9: Industry, innovation and infrastructure | |
| dc.subject.secondarysdg | SDG-8: Decent work and economic growth | |
| dc.title | Generative AI's impact on bank relationship manager roles and customer lending experiences | |
| dc.type | Dissertation |