Strategies of fibre network operators to address increasing competition and decreasing investment output in the South African fibre to the home market

dc.contributor.authorTsoana, Molefe Donald
dc.contributor.supervisorBulbulia, Zunaid
dc.date.accessioned2024-09-11T13:27:52Z
dc.date.available2024-09-11T13:27:52Z
dc.date.issued2023
dc.descriptionA research project submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, in partial fulfillment of the requirements for the degree of Master of Business Administration Johannesburg, [2023]
dc.description.abstractThe deployment of high-speed networks and connectivity technologies has evolved quickly from the past. From Copper infrastructure, Digital Subscriber Line (“x”DSL) technologies, namely; Asymmetric Digital Subscriber Line (ADSL), Very-high-bit- rate Digital Subscriber Line (VDSL), and High-speed Digital Subscriber Line (HDSL) (Jenkinson, 2000). The “x”DSL face out started in about 2007 when Telkom South Africa (SA) started rolling out optical fibre distribution network (ODN) in SA. Passive Optical Network (PON) infrastructure is the most popular and adopted optical distribution network, globally. It is through this technology that the household broadband connectivity, fibre-to-the-home (FTTH) is enabled (Keiser, 2006). While there is still an existing concern of the considerable digital divide in SA. The FTTH connectivity is one of the basic utility needs for most families. It is considered a potential driver for micro and macro-economic growth in Africa. As this seems an opportunity for infrastructure investment, the number of FNOs in the SA FTTH market has recently risen to over 38 while the cream of the crop areas are almost fibre saturated, making the FTTH market share competition very stiff. The motivation for this research from an academic perspective, is to add on to the existing body of knowledge regarding FTTH broadband service in SA. To study strategies of FNOs to address increasing competition and decreasing investment output in the SA FTTH market. This research also aims to study the; value-added services, customer value propositions (CVPs) and innovations implemented by these FNOs to stay competitive and sustainable, as well as to better their FTTH investment output. The evolution of the FTTH service is SA has proven to be challenging to most FNOs, and it has been evident post Covid-19 pandemic that pricing can never be a dependable differentiator thus the need for innovative offerings in order to combat an increasing market competition, to better their investment output
dc.description.submitterMM2024
dc.facultyFaculty of Commerce, Law and Management
dc.identifier.citationTsoana, Molefe Donald. (2023). Strategies of fibre network operators to address increasing competition and decreasing investment output in the South African fibre to the home market [Master’s dissertation, University of the Witwatersrand, Johannesburg]. WireDSpace.
dc.identifier.urihttps://hdl.handle.net/10539/40731
dc.language.isofr
dc.publisherUniversity of the Witwatersrand, Johannesburg
dc.rights© 2023 University of the Witwatersrand, Johannesburg. All rights reserved. The copyright in this work vests in the University of the Witwatersrand, Johannesburg. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of University of the Witwatersrand, Johannesburg.
dc.rights.holderUniversity of the Witwatersrand, Johannesburg
dc.schoolWITS Business School
dc.subjectFNOs
dc.subjectFTTH
dc.subjectMarket competition
dc.subjectInvestment output
dc.subjectInnovation
dc.subjectDifferentiator
dc.subjectValued-added services
dc.subjectCompetitive edge
dc.subjectCompetitive advantage
dc.subjectUCTD
dc.subject.otherSDG-8: Decent work and economic growth
dc.titleStrategies of fibre network operators to address increasing competition and decreasing investment output in the South African fibre to the home market
dc.typeDissertation

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