Exploring the impact of compliance with legislation on service delivery in Municipalities
Date
2023
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
University of the Witwatersrand, Johannesburg
Abstract
The National government has promulgated laws that dictate how Municipalities govern their affairs. The annual Auditor-General audit outcomes show whether Municipalities are complying with these laws. The study explored the impact of compliance to legislation on service delivery in Municipalities by doing a comparative study of two Municipalities being Mangaung Metropolitan Municipality and Midvaal Local Municipality. The study further explored the challenges faced by the Municipalities in implementing the laws and how they deal with these challenges. Mangaung Metropolitan Municipality has been getting adverse audit outcomes while Midvaal Local Municipality has been getting clean audits for the past five years. The study has shown that just having the required policies and structures is not enough. The institution must implement these policies and there has to be consequence management where same are not complied with. That is the case with Midvaal. The study further showed that political interference in the administration and political instability lead to poor compliance and consequently poor service delivery. It is recommended that government, through the security services and the Auditor-General, enforce compliance with the Local government legal framework. This will do away with political interference and actions will be taken against those that transgress the law
Description
A research article submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, in partial fulfillment of the requirements for the degree of Master of Business Administration. Johannesburg, 2023
Keywords
Compliance to legislation, Municipalkity service delivery, Impact of compliance, UCTD
Citation
Kamati, Solomon Solly. (2023). Exploring the impact of compliance with legislation on service delivery in Municipalities[Master’s dissertation, University of the Witwatersrand, Johannesburg]. WireDSpace.https://hdl.handle.net/10539/41631