Enhancing livelihoods in Mhlakulo village in Eastern Cape through digital technology

Abstract

In the rural expanse of the Eastern Cape, where prevailing socio-economic challenges include poverty, inadequate infrastructure, and unemployment, this study delves into the impact of digital technology access on livelihoods. Focused on the village of Mhlakulo, the research identifies a significant problem: the unequal opportunities for rural residents in business, visibility, and commerce due to limited digital access. The conceptual framework centres on the transformative potential of a proposed digital platform designed to offer crucial information on employment, SMME opportunities, and local services. This platform aims to foster connections among stakeholders, addressing disparities and instigating transformative changes in rural communities. The methodological approach involved a meticulous process of data collection through interviews and surveys tailored to the specific population and sample in Mhlakulo. Insights gathered through this approach comprehensively examined the impact of digital technology on livelihoods in the village. Key findings highlighted the pronounced influence of digital access on economic activities, showcasing the potential for improved employment opportunities, enhanced SMME engagement, and more efficient local service provision. The community's reliance on personal devices for digital access underscores the importance of reliable internet connectivity. Participants recognised the potential of digital access in supplementing traditional methods, indicating a potential coexistence rather than absolute replacement of traditional practices. Diverse levels of knowledge and skills in utilising digital technologies for businesses emerged as a key finding, reflecting the need for tailored support and training programs. Some participants actively integrate digital tools for daily planning and farm management, showcasing a proactive approach to leveraging technology. However, challenges related to data costs and unreliable internet