Gaps and Challenges in Supply Chain Management in South African Government Departments: the role of implementing an Integrated Financial Management Systems

Abstract

The research aimed to identify and analyse the current gaps and challenges faced in supply chain management (SCM) within South African government departments. The descriptive case study research design was chosen utilizing a qualitative method approach, which was informed by the nature of the research problems under consideration. Semi-structured interviews were used to delve deeper into the topic and reveal patterns in opinions and thought patterns. The findings of the study or the identified challenges that are associated with corruption, lack of supplier knowledge, risks and challenges identified; implementing an IFMS to address challenges in government supply chain management; familiarity with available IFMS in the market; factors that should be considered when evaluating IFMS and technological infrastructure and upgrades. Eleven interviews were conducted as part of the study, comprising a diverse group of participants representing various National Government Departments. The selection of participants was guided by the aim of capturing various experiences and perspectives related to supply chain management within government departments. A purposive sampling approach was employed, targeting individuals with significant experience and expertise in SCM. Overall, this qualitative research study contributes to the existing literature by providing valuable insights into the complex dynamics of SCM in South Africa government departments. The findings of the study can inform policymakers, government officials, and stakeholders involved in SCM processes, assisting them in identifying areas for improvement and making informed decisions regarding the implementation of an IFMS