Coaching as a practice to develop and support social service professionals in the Gauteng Provincial Government

dc.contributor.authorHartmann, Amanda MariƩ
dc.contributor.supervisorMagida, Ayanda
dc.date.accessioned2024-08-16T09:40:26Z
dc.date.available2024-08-16T09:40:26Z
dc.date.issued2023
dc.descriptionA research report submitted in partial fulfillment of the requirements for the degree of Master of Management in Business and Executive Coaching to the Faculty of Commerce, Law and Management, Wits Business School, University of the Witwatersrand, Johannesburg, 2023
dc.description.abstractThis research explored how Social Service Professionals (SSPs) in the Gauteng Department of Social Development (GDSD) perceive the role of coaching as a practice to develop and support the professionalisation of SSPs in the said department. For this basic qualitative study, semi-structured interviews assisted with data collection from fifteen (15) participants employed as SSPs in GDSD. Key findings are that coaching as a practice is non-existent for SSPs in GDSD and that the critical success factors for coaching in GDSD are no different from that in any other organisation. Most participants supported the contribution that coaching could be a practice to develop and support service professionals. Participants further indicated they would prefer a layered approach to introducing coaching to specific levels of staff in the SSP category. Participants favoured a systematic introduction of coaching to ensure its long-term sustainability and highlighted the organisational and personal hindrances that could impact its adoption and effectiveness as a practice. The study contributes to a body of knowledge on the relevance of coaching for SSPs.
dc.description.submitterMM2024
dc.facultyFaculty of Commerce, Law and Management
dc.identifier.citationHartmann, Amanda MariĆ©. (2023). Coaching as a practice to develop and support social service professionals in the Gauteng Provincial Government [Masterā€™s dissertation, University of the Witwatersrand, Johannesburg]. WireDSpace.
dc.identifier.urihttps://hdl.handle.net/10539/40156
dc.language.isoen
dc.publisherUniversity of the Witwatersrand, Johannesburg
dc.rightsĀ© 2023 University of the Witwatersrand, Johannesburg. All rights reserved. The copyright in this work vests in the University of the Witwatersrand, Johannesburg. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of University of the Witwatersrand, Johannesburg.
dc.rights.holderUniversity of the Witwatersrand, Johannesburg
dc.schoolWITS Business School
dc.subjectCoaching
dc.subjectCritical success factors
dc.subjectThe practice of support and development
dc.subjectSocial Work Service Professionals
dc.subjectGauteng Government
dc.subjectSocial Development
dc.subjectUCTD
dc.subject.otherSDG-8: Decent work and economic growth
dc.titleCoaching as a practice to develop and support social service professionals in the Gauteng Provincial Government
dc.typeDissertation
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