The effectiveness of coaching leaders’ emotional intelligence in corporate South Africa
Date
2023
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
University of the Witwatersrand, Johannesburg
Abstract
Leadership coaching has become a tool for developing emotional intelligence amongst leaders in in corporate organisations. Many corporate organisations in South Africa have started to practice leadership coaching with the intention to improve culture in organisations and to appropriately align their objectives of the entities with the humanistic perspective of people that work in the organisation. Emotional intelligence is a skill that is perceived as important to be able to create an environment where both the corporate organisations and the people thrive. The purpose of the study is to explore the perceptions of coaching leaders’ emotional
intelligence and to further explore the role that coaching has on the emotional intelligence of leaders. A qualitative research study was conducted, through semi-structured interviews conducted. The interviewees gave the interviewee to share their views and experiences allowed for a deeper understanding of the effect of coaching on the leader’s emotional intelligence. The population was specifically determined to be of leaders in organisations who had experienced coaching and were able to share their experience, their views, and their effect on their emotional intelligence. A total of 16 leaders were interviewed. A thematic approach to data analysis was used and a total of four themes were formulated. The key findings showed that emotional intelligence enhances leadership effectiveness, and that coaching plays a critical role in the emotional intelligence of leaders. This study contributes to the knowledge and awareness of using coaching to enhance emotional intelligence of leaders. In most cases, emotional intelligence does not occur spontaneously, with the assistance of a coach, the emotional intelligence of leaders may be developed, and this may contribute positively to people and to the organisation
Description
A research report submitted in partial fulfillment of the requirements for the degree of Master of Management in Business and Executive Coaching to the Faculty of Commerce, Law and Management, Wits Business School, University of the Witwatersrand, Johannesburg, 2023
Keywords
Coaching, Leaders, Emotional intelligence, UCTD
Citation
Mbili, Siphokazi. (2023). The effectiveness of coaching leaders’ emotional intelligence in corporate South Africa [Master’s dissertation, University of the Witwatersrand, Johannesburg]. WireDSpace.