The perceived role of leadership coaching on the performance of a South African state-owned enterprise (SOE)

Abstract

This research study aimed to explore the experiences of leaders in a state-owned company in South Africa who underwent executive coaching, as well as their perceptions of the impact of leadership coaching on their performance. The rapidly changing business environment presents both demands and risks for leaders to adapt to the changing environment. Previous studies have highlighted the importance of executive coaching as an intervention for leadership development and business growth. Despite the extensive research on leadership coaching, there has been limited focus on understanding how leaders perceive the role of coaching in enhancing business performance.

For this study, a qualitative research approach was employed. Data collection involved conducting structured interviews directly with 15 members of the leadership team, with 14 of them having completed leadership coaching, and 1 participant from the Talent Management department. The collected data were then analysed and interpreted using thematic analysis techniques.

The study’s findings offer valuable insights into several factors that influence the effectiveness or ineffectiveness of coaching within a state-owned company. Key factors identified include the willingness of leaders to embrace coaching, client satisfaction, leadership engagement and commitment, and the coaching process itself. These factors play a crucial role in ensuring full engagement and participation in the coaching process. Additionally, the research findings provide substantial evidence supporting the benefits of coaching at both the individual and organisational levels. This knowledge can help uncover best practices, inform organisational strategies, and provide valuable insights for coaches, organisations and researchers in the field