4. Electronic Theses and Dissertations (ETDs) - Faculties submissions

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    Adoption of digital dual supply networks by SMES in the Capricorn district of Limpopo Province in South Africa
    (University of the Witwatersrand, Johannesburg, 2022) Sefala, Maite
    This research investigates the adoption of digital tools, specifically Digital Dual-Supply Networks (DDSN), by Small and Medium Enterprises (SMEs) operating within the Capricorn District of the Limpopo Province in South Africa. As the digital landscape continues to evolve, SMEs face increasing pressure to integrate innovative technologies into their business operations. The study aims to understand the current state of digital tool adoption, the factors influencing adoption decisions, and the impact of DDSNs on the overall performance, sustainability, and growth of SMEs in the region. Thus, four parental concepts, namely, digital dual-supply network, sustainability, growth, and performance of the SMEs are investigated to establish an impact they could have on the SMEs in Limpopo province, South Africa. This study will follow a qualitative research design and data will be collected through interviews to gain comprehensive insights into the dynamics of digital tool adoption within the SME sector. The research will explore the challenges hindering adoption, identify successful cases, and analyse the strategic considerations that influence the decision-making process of SMEs when integrating DDSNs. Moreover, the study will also explore the context of the dual-channel digital supply chain network and its importance in the sustainability of the SMES as well as analysing the concepts of collaboration and digital transformation of Capricorn district SMEs within the ever-changing and market trends and demands. Digital Dual-Supply Networks (DDSNs) represent a paradigm shift in supply chain management, leveraging advanced digital technologies to create more agile and resilient networks. This research not only advances theoretical knowledge in the field but also offers practical implications for businesses contemplating or currently undergoing digital transformation through the adoption of DDSNs. The resulting framework aims to guide organizations in optimizing their supply chain processes, fostering innovation, and adapting to the dynamic landscape of the digital era. The findings of this research will contribute to the existing body of knowledge on technology adoption in SMEs, providing valuable insights for policymakers, business owners, and researchers interested in fostering digital transformation within the Capricorn District and similar regions. Ultimately, the study aims to offer practical recommendations to enhance the adoption of DDSNs among SMEs, promoting their sustainable growth and competitiveness in the ever-evolving digital business landscape. Keywords: SMEs; digitalization, collaboration, dual dual-channel digital supply chain network, sustainability, growth
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    Ubuntu and Corporate Social Responsibility in the South African Mining Sector
    (University of the Witwatersrand, Johannesburg, 2024) Cele, Sibusiso Henry; Munkuli, Bongani
    All mining companies in South Africa invest in different forms of Corporate Social Responsibility (CSR) as part of their obligation as corporate citizens. However, these investments are not making a significant change in the reduction of frequent protests by mining communities, and these protests sometimes become violent. This paper therefore explores the possibility of embedding the concept of Ubuntu during the development of CSR strategy and implement it in way that will benefit both the local community and the mining company. The study utilises the qualitative approach by interviewing mining communities to obtain their views of how mining companies can implement the CSR strategy. Samples were taken from different mining communities, representing a variety of commodities mining within the borders of South Africa. The results indicate that constant engagements are required , with schedules of engagement forums drawn up by mining companies to enable communities to raise ideas of what the companies should invest in to benefit the communities. Decisions should also be communicated regularly to keep the community informed of the developments in their areas
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    Adoption and use of internet of things and the implications for adaptive regulation
    (University of the Witwatersrand, Johannesburg, 2024-03) Jarvis, Boipelo; Ntlatlapa, Ntsibane
    Internet of Things (IoT) is evolving, developing and finding use in many industries where it is mainly used for automating, controlling, tracking and monitoring of different assets and processes, and also to digitalise and optimise business processes. One of IoT’s main characteristics is the interconnection of physical and virtual objects, the involvement of various stakeholders and the vast amount of data that is collected, communicated, stored and analysed in its ecosystem. IoT is projected to continue on its tremendous growth path for years to come, and to also permeate many more industries. However, IoT has inherent challenges of security and privacy due to its characteristics and therefore requires relevant regulation so as to address the challenges related to it and enable its continued growth, adoption and use. The study explored the adoption and use of IoT in South Africa, looked into security and privacy challenges for IoT and ways to address them, ways in which current regulatory approaches are affecting IoT and how regulation that is relevant to IoT can be developed. The researcher followed a qualitative research approach, collected data from participants through in-depth interviews and employed thematic analysis to discover themes from data that was collected. The study’s findings are categorised according to three themes that emerged from the literature review namely: adoption and use of IoT, security and privacy challenges for IoT and ways to develop adaptive regulation for IoT. The Socio Technical Systems (STS) framework was a theoretical lens that was used to analyse data by mapping the study’s findings against STS components to explore the social and technical aspects of IoT. To define and understand the relationship between the social and technical subsystems of STS, an interaction between the elements of these two subsystems namely technology, tasks, structure and people was done. Under the technical subsystem, the findings brought to light the challenge that interoperability, security and privacy has on the adoption and use of IoT and the activities that enable the adoption and use of IoT. The findings under the social subsystem highlighted regulatory measures that are required to enable the adoption and use of IoT, regulatory ways to address the challenges of security and privacy as well as the need for IoT stakeholders to work collaboratively to encourage the growth, adoption and use of IoT and to address challenges related to it. The interaction of the STS elements identified collaborations and collaborative mechanisms as ways to address the challenges of IoT and develop regulation that is adaptive to its development. Based on the researcher’s analysis IoT requires a collaborative approach to address the challenges that its development, adoption and use are confronted with and to also develop regulation that is relevant and encouraging of its adoption and use.
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    Combining complexity leadership with operational systems and structures for adaptability in South African private hospitals
    (University of the Witwatersrand, Johannesburg, 2022) Nel, Karen
    The global healthcare landscape is complex. The South African Government and various other researchers have highlighted the unequal nature of the healthcare system in South Africa. The system is unsustainable and urgently needs substantial transformation in its current form. As set out by the South African Government, introducing universal healthcare coverage for the whole population is a solution. This will, however, significantly impact and change all role- players relatively quickly, especially for private hospitals. The purpose of this study was to critically examine whether private hospitals in South Africa were positioned for adaptability, considering complexity leadership (with concepts: entrepreneurial leadership, operational leadership and enabling leadership) and operational systems and structures (with concepts: agile, lean and leagile), as an approach to deal with the potential changes. A mixed methods study with an explanatory sequential design was utilised where the quantitative results and sample informed the population and questions of the qualitative study. Additionally, the quantitative results' drivers were identified in the qualitative study, namely causal factors, leadership and operational consequences, and aggravating factors. This study confirmed that the leadership displayed in private hospitals and the operational systems and structures implemented in private hospitals were not aligned with complexity leadership and operational systems and structures as defined in the conceptual model of this study. A unique finding was that operational systems and structures in private hospitals had a significantly higher impact on the hospitals' daily management than the leadership displayed in these hospitals. This was especially evident between managers and non-managers and between clinical and non-clinical employees, with non-clinical employees viewing the impact of the operational systems and structures implemented in hospitals as significantly more impactful than the leadership displayed in these hospitals. Furthermore, it was identified that operational leadership and lean systems and structures were the preferred approaches in private hospitals and negatively impacted the display of entrepreneurial leadership and agile systems and structures in these hospitals. Moreover, it was found that exploitative leadership, which is the leadership approach when dealing with old certainties, labelled as operational leadership in the current complexity leadership framework, should be relabelled a administrative-operational leadership in South African private hospitals, as a result of the hierarchical, autocratic culture. Assessing the impact of the COVID-19 pandemic on the leadership displayed and the operational systems and structures that were implemented in these hospitals, it was identified that employees can either experience disruption in a positive light through an adaptive response supported flexibility, or be traumatised by it when management implemented an order response with increased controls. It was conclusively confirmed that private hospitals in South Africa do not regularly display complexity leadership nor implement operational systems and structures as defined in this study's conceptual model. Four recommendations were made that can assist the private hospital industry in becoming more adaptable. The first recommendation is for the industry to implement CL and OSS as defined by the study's conceptual model. This implementation will naturally develop into an adaptive space. The second recommendation is to overcome the disconnect between industry players, head offices and hospitals, and to increase collaboration. Although the adaptive space will impact this recommendation positively, it has to be driven and supported by senior leadership. The third recommendation is to develop a formal industry framework for adaptability in private hospitals. The fourth recommendation is for the implementation of integrated and applied development programmes for leaders and staff at all levels. The programmes will assist everyone to better understand the relationship between CL, OSS, business acumen, and business success
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    Collaborative Governance and the Social Compact during the Covid-19 pandemic
    (University of the Witwatersrand, Johannesburg, 2023) Gilbert, Adele
    South Africa has a strong history of tripartite co-operation and collaborative governance since democratic rule in 1994. As a democratic developing country, through the constitution, South Africa aims to follow the principles of good governance and promotes broad social actor (labour, business and civil society) inclusion as a means to develop a more equal and inclusive society. This form of governance is used across the various tiers of government in South Africa namely national, provincial and local, taking on a range of different institutional forms. It has also been used to tackle a diverse range of issues in sectors including but not limited to health, environment, economic and education. The purpose of this research study was to investigate collaborative governance in the local manufacture of Personal Protective Equipment (PPE) and the insights this has provided on the challenges, obstacles and prospects for establishing a social compact for a South African economic recovery post the COVID-19 pandemic. This was done by exploring the understanding of collaborative governance and social compacting and the perspective of different social actors to the success of using these forms as a means to achieve successful collaborative outcomes for society during the pandemic. The study then considered what insights this process of collaborative governance has provided to guide the development of a social compact. Lastly the study explored if social solidarity plays any role in collaborative governance and what this enables within such an institutional setting. The outcome of the research has revealed the importance major external shocks such as a global pandemic play in creating a context of shared risk, creating the potential for uniting social actors in the pursuit of solutions which serve the broader society. This has been contrasted by findings in relation to the effects of sectoral interests on the outcomes of collaborative governance, as well as the layered complexity of social actor groupings within South Africa and its impact on long term societal gains. It appears that this, along with a number of other challenges, poses significant obstacles to the development and implementation of a more society-centred social compact for South Africa, which is supported by implementation and accountability across social actors aimed at real societal transformation
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    A pandemic shakes our pedagogy: Attempts to honour the integrity of a South African tertiary institution’s Applied Drama and Theatre curriculum in online learning platforms as a result of COVID-19
    (University of the Witwatersrand, Johannesburg, 2023-06) Mokoena, Moratoa Trinity; Janse van Vuuren, Petro
    A pandemic shook our pedagogy. The arrival of COVID-19 changed the face of higher education in South Africa and in many parts of the world. As an Applied Drama and Theatre department whose work is predominantly embodied and experiential, we were faced with the question: How do we migrate our kind of work online and honour its fundamental objectives? A characteristic Applied Drama and Theatre practice is embedded in principles of participation and collaboration, reflection through praxis and immersion in social contexts. All of these are largely experienced with physically present bodies in a common space for the purposes of social transformation and education. Due to the pandemic, the effects of the digital divide were rapidly exposed and its limitations on access, connectivity and synchronicity delayed the progress of teaching and learning. Can we honour the integrity of the complete Applied Drama and Theatre pedagogy online and remotely, especially when the digital divide impacts connection with students and the marginalised communities that the pedagogy is suited for? While we acknowledged that digitising our educational practices had become a progressive necessity, would online learning alone be sufficient for the teaching and learning of embodied curricula? Through ethnographic case study and as teaching assistant, I observed University of the Witwatersrand’s Drama for Life department and their Applied Drama and Theatre educators during their encounter of the COVID-19 pandemic and lockdown periods of 2020 and 2021. By use of interviews, field notes and documentation, this study inquired how we reacted to the pandemic and its anticipated implications on the pedagogy and the academic programme. Furthermore, I established the evident threats that online learning poses to the pedagogy and investigated the disconcerting effects of the digital divide on student access and content delivery. Central to the study is the exploration of these educators’ practical strategies and collective approaches in maintaining the integrity of the Applied Drama and Theatre pedagogy. Through a journey of trial and error, the department and its educators were tasked to re-envision the pedagogy and negotiate appropriate multimodal online modes of delivery, in efforts to save the academic programme and achieve its pedagogical intentions. Even though the data and literature demonstrate the possibilities of migrating similar pedagogies online, remote learning has certainly compromised the practical and physical demands of a conventional Applied Drama and Theatre experience. Additionally, even though the theoretical components could be negotiated online, the findings highlighted that the pedagogical objectives as a whole were fragmented. Thus, in the case of the professionalisation of students and the provision of the full Applied Drama and Theatre pedagogy – the educators’ efforts fell short. The pedagogy, though shaken, still stands. The study concludes that the pedagogy is highly dependent on uninterrupted physical presence and even if the digital divide is managed its integrity remains tainted without connection. The findings emphasise that we cannot do away with contact teaching post-pandemic and any idea of a pedagogical utopia requires a carefully negotiated balance of appropriately designed online and offline approaches. The discussions and findings in this study do not only impact the Applied Drama and Theatre fraternity, departments and practitioners alike, but also shed light on the available possibilities for other multidimensional pedagogies. Institutions are encouraged to take the full repertoire of the pedagogy into account when designing their Learning Management Systems, to provide adequate support for staff and student training and their digital affordances. Moreover, it is noteworthy to address the feasibility and equity of online learning within a particular South African context as a whole.
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    Empowered for Employment: A Collaborative Learning and Skills Development Centre in Primrose
    (University of the Witwatersrand, Johannesburg, 2024-02) Scremin, Michele; Felix, Sandra
    South Africa currently experiences the highest unemployment rate in the world. Due to the inequitable educational policies of Apartheid, large sectors of the population missed out on basic education and remain ill-equipped for the demands of the labour force. A culture of poverty, crime and social instability prevails. The solution lies in building a bridge to cross this gap and improve opportunities for learning and skills development of the youth and older adults. This will empower them for employment and improve their overall socio-conomic prospects. This study investigates the architectural narratives that are relevant to the design of a successful, collaborative adult learning centre that will serve the Makause informal settlement in Primrose. The research is directed through an explorative lens of the sustainability triangle, discussing the social, economic and environmental implications. Literature reviews of the multi-disciplinary theoretical foundations of adult learning give insight into the unique social, intellectual and physical requirements of adult learners while existential needs are influenced by phenomenological approaches. Appropriate designs of learning spaces are subsequently guided by informed decisions. Economic sustainability is reinforced with financial support of corporate stakeholders and the large waterbody on the site provides environmental opportunities that will benefit both the facility and the community it serves.