4. Electronic Theses and Dissertations (ETDs) - Faculties submissions
Permanent URI for this communityhttps://hdl.handle.net/10539/37773
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Item The Role of Spiritual Intelligence in Coaching at the Department of Social Development in Gauteng(University of the Witwatersrand, Johannesburg, 2023) Rammble, Leola; Matshabaphala, Manamela JohnnyThe Gauteng Department of Social Development (GDSD) and others must negotiate unpredictable, uncertain conditions. Due to internal and external problems, organisations are examining their strategies, structures, processes, people and culture. Many organisations are increasingly interested in incorporating spirituality and spiritual intelligence (SQ) into the workplace due to the benefits to the organisation and personnel. SQ encourages flexibility, inventiveness, and self-awareness to motivate personnel toward a common objective. This study explored the role of SQ in coaching to support leaders in GDSD to respond to internal and external challenges. Coaching is a tool that public sector organisations are looking at to build leadership capacity. Based on the research sub-objectives and questions, a systematic review of the literature was done. To acquire in-depth insights based on participant experiences, seventeen virtual interviews were conducted. The data was thematically analyzed to find and understand trends in light of the aims and propositions. According to the findings, there is a lack of awareness of spirituality, religion, and SQ. There is a need to educate and raise knowledge about SQ and its benefits. The data also demonstrated the benefits of incorporating SQ into the workplace. Finally, a SQ coaching framework was designed based on the findings to facilitate the inward journey of reflection and change which leaders can transform directly into supporting the organisation. Finally, the study adds to the conversations and knowledge about incorporating SQ into coaching.Item The perceived role of leadership coaching on the performance of a South African state-owned enterprise (SOE)(University of the Witwatersrand, Johannesburg, 2023) Mokgatla, Palesa; Msimango-Galawe, JabulileThis research study aimed to explore the experiences of leaders in a state-owned company in South Africa who underwent executive coaching, as well as their perceptions of the impact of leadership coaching on their performance. The rapidly changing business environment presents both demands and risks for leaders to adapt to the changing environment. Previous studies have highlighted the importance of executive coaching as an intervention for leadership development and business growth. Despite the extensive research on leadership coaching, there has been limited focus on understanding how leaders perceive the role of coaching in enhancing business performance. For this study, a qualitative research approach was employed. Data collection involved conducting structured interviews directly with 15 members of the leadership team, with 14 of them having completed leadership coaching, and 1 participant from the Talent Management department. The collected data were then analysed and interpreted using thematic analysis techniques. The study’s findings offer valuable insights into several factors that influence the effectiveness or ineffectiveness of coaching within a state-owned company. Key factors identified include the willingness of leaders to embrace coaching, client satisfaction, leadership engagement and commitment, and the coaching process itself. These factors play a crucial role in ensuring full engagement and participation in the coaching process. Additionally, the research findings provide substantial evidence supporting the benefits of coaching at both the individual and organisational levels. This knowledge can help uncover best practices, inform organisational strategies, and provide valuable insights for coaches, organisations and researchers in the fieldItem The perceived impact of leadership coaching by branch managers at the First National Bank of Botswana(2021) Otukile, Maureen UdahThis research examines the perceived impact of leadership coaching on the branch managers at the First National Bank of Botswana. It provides the foundation to investigate and understand whether coaching affects sustained behaviour change. It explores behaviour, attitudes and leadership effectiveness strategies and how the leadership coaching impacts them. In this, the researcher aimed at determining the perceived impact of leadership coaching on behaviour and attitudes; determining whether leadership coaching can impact leadership practices and establishing whether leadership coaching promotes leadership effectiveness strategies at the First National Bank of Botswana. The research used a qualitative research method to understand a phenomenon guided by the Theory of Planned Behaviour. Qualitative methods were chosen because of its nature of having a small sample size. The research adapted a case study since it is an empirical inquiry and case studies provide in-depth information that gives a detailed description of the phenomena. The main tool of data collection was a guided interview. The findings showed that leadership coaching positively impacts behaviour and attitude change needed for achieving their organisations’ objectives. Findings also showed that leaders who undergo leadership coaching are more likely to significantly contribute to better leadership practices like building adaptable cohesive teams, motivating team members to be engaged and maximizing the strengths and minimizing the weaknesses of subordinates. The research also found that leaders who complete a leadership coaching programme have better application of the leadership effectiveness strategies to help their teams achieve higher levels of self-efficacy