Wits Business School (ETDs)

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    The Adaptation of the Shadow Corpse Belief System for Change Management in Corporate Organisations
    (University of the Witwatersrand, Johannesburg, 2021) Chazuza, Richard G.; Maier, Christoph
    This thesis examines how the use of an African natural idea and practice, Mumvuri loosely translated in English to the Shadow on the Corpse Belief System can be adapted and used to understand change management in corporate organisations. While the talk of Ubuntu and other African ideas has received a lot of prominence in organisations and academia of its potentially untapped value in management, few to non-existent African ideas and practices are known to realistically permeate and guide management thinking and practices in corporate organisations. This thesis is informed and guided by the interpretive paradigm. It adopted and followed the qualitative approach where the basic interpretive qualitative research design was used. In-depth, semi-structured, open ended and thematised interviews were used to collect data from 35 carefully selected experts that were placed into 3 homogeneous groups. Thematic analysis was used as the data analysis method aided by ATLAS ti version 8 software package, a computer assisted data analysis software package (CAQDAS). The evidence from the research revealed that Mumvuri is a known and commonly practised African socio-cultural belief system. Even though it is rooted in the Karanga ethnic culture of modern day Zimbabwe, its traces are found in other African cultures. Despite the prevalence of Mumvuri in African culture, it has not been adapted and used in corporate organisations. The main contribution was the development of a conceptual framework for change management in corporate organisations and the accompanying guidelines of implementation for executives and practitioners. These guidelines outline the process of adaptation of Mumvuri as an African idea, belief and concept in management. The thesis makes an empirical, methodological and practical contribution. Further research is suggested in testing this conceptual framework in corporate organisations.
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    The role of leadership in cybersecurity culture within the South African financial services
    (2020) Mataruse, Robert Tutsirayi
    The purpose of this study is to explore the role of leadership in cybersecurity culture within the South African financial services sector. The study is based on a qualitative case study on one of South Africa’s major financial services institution. The organisation in this study processes large volumes of transactional data containing personally identifiable information daily and is currently undergoing a massive organisational transformation aligned to its new strategy. Face to face semi-structured interviews conducted with senior managers in the organisation served as the primary source of data collection. The interviews were recorded and transcribed for analysis. Publicly available documents and observations of the context provided secondary data sources. The findings of the study show that awareness education is critical in the communication and creation of a common and shared understanding of the cybersecurity risks and expected behaviour and attitudes. The development of a shared understanding within an organisation is critical to the development of desired behaviours and norms and in turn, culture. The leadership reinforces the awareness message for desired behaviour by being exemplary and authentically living out the values through their leadership style. The leaders’ leadership styles vary on the transactional-transformational leadership continuum. The organisation has a well-formed compliance culture for risk mitigation. Cybersecurity is an emerging risk type making the development of cybersecurity culture complementary to the existing compliance culture. Due to the qualitative nature of this single case study, the results are not representative of all organisations in the sector; however, they can be used to evaluate how other organisations are developing cybersecurity culture both within and without the sector.