MBA & MM Theses

Permanent URI for this collectionhttps://wiredspace.wits.ac.za/handle/10539/9084

For information on accessing MBA & MM Theses content please contact Khomotso Chipu via email : Khomotso Chipu or Tel(W) : 011 717 3638
Alternatively contact Patience Mpitsa via email : Patience Mpitsa or Tel (W) : 011 717 3635

Browse

Filters

20112

Settings

Has files: YesSubject: search.filters.subject.Department of Labour

Search Results

Now showing 1 - 2 of 2
  • Thumbnail Image
    Item
    THE INFORMATION TECHNOLOGY-BASED PUBLIC-PRIVATE PARTNERSHIP AT THE DEPARTMENT OF LABOUR
    (2011-10-24) Pillay, Kesavel
    The outcome of the Public-Private Partnership (PPP) implemented at the Department of Labour will be significant to assess the feasibility of future Information Technology based PPPs. The purpose of this research has been to interview the participants involved in the PPP in order to understand the benefits, measurable outcomes, issues, critical success factors and the possible future direction of IT based PPPs. The research findings have shown that there has been noticeable benefits and positive outcomes established thus far. In addition, several issues and critical success factors need to be addressed to improve the perception and future success of the PPP. The complexity and immaturity of PPP contracts make these difficult to evaluate through any quantitative study. The majority of the respondents of this study felt that a PPP was more viable than other forms of IT service offerings and indicated that IT based PPPs will increase in South Africa
  • Thumbnail Image
    Item
    IMPROVING SERVICE DELIVERY BY INSPECTORS OF THE DEPARTMENT
    (2011-05-13) Madzivhe, Nnditsheni Thomas
    With the advent of new democracy in South Africa during 1994, the Department of Labour was faced with challenges of ensuring compliance with labour laws aimed at improving working conditions, create health and safe working environment and to ensure worker access to both unemployment and compensation benefits. The purpose of the survey research was to understand the service delivery model of inspection and enforcement services, with key focus on inspectors, in order to facilitate service delivery improvements. One of the key findings of the research was thou the conception of the one stop service (integrated inspection) model was good, there are key implementation challenges that requires attention. Another finding was of those inspectors who had tertiary qualifications, the qualifications were mostly non-technical. Professionalisation of inspectors work is one way of improving service delivery’.(