Browsing by Author "Msimango-Galawe, Jabulile"
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Item Business development services training and entrepreneurial self-efficacy – a focus on necessity- and opportunity-driven entrepreneurs(AOSIS Publishing, 2024) Msimango-Galawe, Jabulile; Eister, TshegofatsoBackground: Entrepreneurs have been galvanised by the worsened economic circumstances in South Africa, and small businesses struggle to become established. By providing skills training, business development services (BDS) improve the performance of firms, through the development of entrepreneurial self-efficacy. Aim: The objective of this study was to determine the impact of BDS training on the entrepreneurial self-efficacy (ESE) of necessity- and opportunity-driven entrepreneurs and whether that impact would be more positive in opportunity-driven rather than necessity-driven entrepreneurs. Setting: The study focused on 519 entrepreneurs in South Africa, of which 97 were necessitydriven and 422 were opportunity-driven. Methods: Statistical analyses were conducted using correlation analysis and multiple linear regression to test the impact of training on the ESE of necessity- and opportunity-driven entrepreneurs while controlling for the impact of confounding variables: gender, education, management experience, industry experience and partnerships. Results: The empirical evidence from this study showed that general entrepreneurial training is more effective in increasing the entrepreneurial self-efficacy of opportunity-driven entrepreneurs, whereas task-specific training was better suited for increasing the entrepreneurial self-efficacy of necessity-driven entrepreneurs. Conclusion: The implications and recommendations of this study are that policymakers should design general entrepreneurial training programmes targeted at opportunity-driven entrepreneurs and task-specific training programmes targeted at necessity-driven entrepreneurs. Contribution: This study enhances the understanding of the training needs of necessity-driven entrepreneurs and how they differ from opportunity-driven entrepreneurs concerning ESE and the growth of their businesses.Item Business networks and the moderating impact of innovation on business performance(University of the Witwatersrand, Johannesburg, 2021) Jordaan,Brigitta; Msimango-Galawe, JabulileSouth Africa faces frighteningly high levels of unemployment, inequality and poverty. Like many other emerging economies, the South African government has recognised the importance of entrepreneurial activity. It widely views SME's (Small or Medium- sized Enterprises) as the lynchpin to realising growth and expansion. However, a common challenge to the performance and growth of many SME's is the lack of access to resources. Additionally, as advancements in innovation have so rapidly evolved in recent years, a business's innovative capabilities have become just as crucial to its performance capabilities and sustaining a competitive advantage. This study mainly focused on investigating the extent to which networks, particularly supplier, consumer and competitor networks, moderated by innovation, impacted the financial performance of SME's in South Africa. Data collection from SME owners and managers throughout South Africa using self-administered surveys, distributed via Qualtrics. The results show that two supplier networks and consumer networks moderated by innovation significantly impact business performance. Consequently, no factors from the consumer networks construct were extracted in the EFA analysis to determine consumer networks' impact on business performance. As such, no conclusions could be determined in considering the consumer network's impact on firm performance. Findings suggest that the study be replicated with a significantly larger sample. It is also recommended that further research explores the extent to which network activities and network resources, when moderated by innovation, impacts business performance, with a view on measuring alternate performance metrics such as growth, market share and consumer and employee satisfaction and growthItem Determining entrepreneurial intent among WBS MBA students post-Covid(University of the Witwatersrand, Johannesburg, 2023) Nqoko, Vuyokazi S; Msimango-Galawe, JabulileThe study explored entrepreneurial intentions within the MBA cohort at WITS with a focus on the students of 2020 to 2022. The goal of the study was to determine if MBA students at Wits have the desire to launch a company and to ascertain if there are any barriers in their entrepreneurial purpose and its antecedents. These students were given the opportunity to gain experience about entrepreneurship. The study's contribution is to determine which variables are most important in predicting entrepreneurial intent among this cohort. The core data in this research study was gathered from WBS MBA students using a quantitative survey study approach. The main sections of the questionnaire were grouped to form five main variables by taking the means, and also the main variable personality trait was computed from the variables attitude and locus of control. This grouping was necessary to carry out the Pearson Correlation and Linear Regression Analysis and these test the influence of the independent variables and dependant variable. The study focused on the 2020,2021 and 2022 WBS MBA cohort and the results cannot be generalized for the rest of the university or the country. Based on the findings, there is a weak positive influence between entrepreneurial intent and attitude towards entrepreneurship among WBS MBA students post-Covid in South Africa and this result is not statistically significant. Further, there is a strong positive influence between entrepreneurial intent and perceived environmental support among WBS MBA students post-Covid in South Africa and this result is not statistically significant. In addition, there is a strong positive influence between entrepreneurial intent and perceived behaviour control among WBS MBA students post-Covid in South Africa. This result is statistically significant at a 5% level. Based on the findings, there is a strong positive influence between entrepreneurial intent and subjective norms among WBS MBA students post-Covid in South Africa. And, this result is statistically significant at a 5% level. Finally, there is a strong positive influence between personality traits and entrepreneurial intent among WBS MBA students post-Covid in South Africa and this result is not statistically significant.Item Factors influencing the next generations’ succession decisions for family businesses in South Africa(University of the Witwatersrand, Johannesburg, 2023-03) Maduka, Oluchi Jane; Msimango-Galawe, JabulileThe involvement of the next-generation family members on succession decisions can improve continuity of the business. i Although several factors scan influence an individuals i choice of career, including in relation to joining the family business, parental support is the most influential. the primary objective of the study was to investigation factors influencing the next-generations’ succession decisions for family i businesses in SA. given that challenges usually emerge during succession decisions especially when the founder wants to pass down the torch to his/her children. This can discontinue the business if a proper process is not instituted.Item The effectiveness of alternative coaching approaches on the confidence of coaches with postgraduate qualifications(University of the Witwatersrand, Johannesburg, 2021) Mashele, Amukelani Bertha; Msimango-Galawe, JabulileSouth Africa is the largest provider of coaches in Africa and fifth largest in the world. It is important that coaches produced in the country are confident in their coaching skills. The purpose of this study was to explore the effectiveness of one-on-one coaching, peer coaching and coaching supervision in improving the confidence of postgraduate coaches at an academic institution in South Africa. The three coaching approaches were explored under the social cognitive, transformative and experiential learning theories. This research was cross-sectional; it identified with a social constructivism worldview following an interpretive approach which used a qualitative method to explore, in-depth, the different subjective understandings held by the participants. Primary data was sourced in the form of semi-structured interviews with 12 postgraduate coaches who had graduated from a coaching programme. A thematic analysis process was employed to analyse the data. It uncovered four main themes with 18 sub-themes. The key findings indicated that all three coaching approaches had different learnings that could be incorporated with the learning theories of Bandura’s social cognitive, Mezirow’s transformative learning and Kolb’s experiential learning. However, coaching supervision was perceived to be the most effective coaching approach in improving the confidence of postgraduate coaches. All three coaching approaches have value to offer for different conditions. Academic institutions offering coaching programmes should continue to invest more resources towards coaching supervision in order to enhance the confidence of postgraduate coaches, not disregarding, however, that practice makes perfectItem The impact of ICT adoption on business performance among SMEs in South Africa(University of the Witswatersrand, Johannesburg, 2023) Manyama, Alson; Msimango-Galawe, JabulileDespite the high rate of ICT adoption in South Africa, little is known about the impact of ICT adoption on business performance among SMEs; thus, a study such as this was necessary to reduce the failure rate of SMEs during their first five years. Design/methodology/approach – In South Africa, SME survey data were collected using purposive sampling, with a sample size of 385, and multiple regression was used for analysis. Findings - H1, H2 & H3 were accepted at p-value < 0.001 statistically significant level. Based on the multiple regression analysis results (R-value = .938; R-square = .966; p-value = 0.001). It is therefore evident that there is a statistically significant relationship between technology, organization and external environmental factors and business performance. Conclusions – The results indicate that technological, organisational, and environmental contexts have direct and statistically significant relationships with business performance. Research limitations/implications – Due to the study's limited scope and phases, additional data are required to apply the findings to other industries/sectors/countries. Implications/practical applications – The study's findings have significant implications for SME managers and owners who are promoting ICT adoption within their organisations. This study seeks to educate managers on the significance of external assistance for small and medium-sized enterprises (SMEs), particularly those lacking the competencies, skills, or an ICT division. Adoption of ICT provides small and medium-sized enterprises with access to real-time data, advanced analytics, and reporting tools. This allows managers to make well-informed decisions based on current and accurate information. In order to capitalize on this advantage, managers should prioritize developing data-driven decision-making capabilities and ensuring that employees have the necessary skills to interpret and analyse data. Originality/value – The paper contributes to the expanding literature on innovation adoption by utilising T- O-E frameworks to explain the technology adoption by SMEItem The impact of manager-employee coaching relationship and self-leadership on performance behaviours of corporate graduate interns in a South African telecommunications company(University of the Witwatersrand, Johannesburg, 2023) Molekwa, Solomon Molefi; Msimango-Galawe, JabulileThe objective of the study was to evaluate the impact of the manager-employee coaching relationship and self-leadership practice on the performance of corporate graduate interns. The study employed a post-positivist paradigm and a quantitative approach. Through an online Qualtrics questionnaire, data was gathered from a sample size of 200 corporate graduate interns. Data analysis method that was adopted was regression analysis to test hypotheses. The results demonstrated a significant positive impact between self-leadership skills practice and performance behaviours of corporate graduate interns. The hypothesis that the perceived quality of a manager-employee coaching relationship impacts positively on the performance behaviours of corporate graduate interns was not supported. The key message from this study is that the self-leadership coaching is critical for the development and growth of corporate graduate interns. Leadership that practices coaching is vital for supporting employees to develop and practice self- leadership skills, which impact positively on their development of desired job- related performance behavioursItem The moderating effect of gender on the relationship between microfinance and the business growth of SMMEs in Gauteng(University of the Witwatersrand, Johannesburg, 2023) Msomi, Ncebakazi; Msimango-Galawe, JabulileIn a country rife with inequalities and joblessness, Small Medium and Micro Enterprises (SMMEs) have become an alternative means of survival and viable business opportunity for a vast number of South Africans. In order for these SMMEs to operate well, they require capital, which will typically come in the form of microfinance, if at all. The objective of this study was to investigate the impact of the use and cost of microfinance loans on the growth of SMMEs. Furthermore, it was to assess how differently microfinance impacts SMME growth for women compared to when utilised by men. A quantitative research approach was followed to collect the data using an online survey questionnaire. A total of 197 questionnaires were completed butthe analysis was ultimately done on 138 of these, with the exclusion of those with missing values. Data was analysed through the use of Partial Least Squares - Structural Equation Modelling (PLS-SEM). The study found that the costs of microfinance have a significant and negative impact on the growth potential of SMMEs. More specifically, it found that microfinance costs have a more deterring effect on the SMME growth of male owned SMMEs than female owned ones. This study avails a tool and basis for the cost versus benefit analysis that SMMEs must conduct before taking microfinance loans. With women owned SMMEs exhibiting better growth than their male counterparts when using microfinance, an exchange of valuable learnings can occur to improve the country’s SMME success rate. The study proposes innovative systems calibrations and finance product provisions that may benefit both the microfinance institutions and the SMMEs.Item The perceived role of leadership coaching on the performance of a South African state-owned enterprise (SOE)(University of the Witwatersrand, Johannesburg, 2023) Mokgatla, Palesa; Msimango-Galawe, JabulileThis research study aimed to explore the experiences of leaders in a state-owned company in South Africa who underwent executive coaching, as well as their perceptions of the impact of leadership coaching on their performance. The rapidly changing business environment presents both demands and risks for leaders to adapt to the changing environment. Previous studies have highlighted the importance of executive coaching as an intervention for leadership development and business growth. Despite the extensive research on leadership coaching, there has been limited focus on understanding how leaders perceive the role of coaching in enhancing business performance. For this study, a qualitative research approach was employed. Data collection involved conducting structured interviews directly with 15 members of the leadership team, with 14 of them having completed leadership coaching, and 1 participant from the Talent Management department. The collected data were then analysed and interpreted using thematic analysis techniques. The study’s findings offer valuable insights into several factors that influence the effectiveness or ineffectiveness of coaching within a state-owned company. Key factors identified include the willingness of leaders to embrace coaching, client satisfaction, leadership engagement and commitment, and the coaching process itself. These factors play a crucial role in ensuring full engagement and participation in the coaching process. Additionally, the research findings provide substantial evidence supporting the benefits of coaching at both the individual and organisational levels. This knowledge can help uncover best practices, inform organisational strategies, and provide valuable insights for coaches, organisations and researchers in the fieldItem The role of entrepreneurial coaching on the success of black women- owned SMEs(University of the Witwatersrand, Johannesburg, 2023) Kunene, Ntandoyenkosi; Msimango-Galawe, JabulileBackground: A clear definition of coaching in the context of entrepreneurship is still lacking. This kind of support is progressively becoming more popular to aid black women entrepreneurs succeed as first and second generation business owners. However, research on how well such a support measure generates revenue is currently being investigated. Aim: This research study is aimed at exploring the role of entrepreneurial coaching on the success of black women-owned SMEs. Setting: This research was carried out in South Africa with 15 black women entrepreneurs located in different parts of the country. Moreover, the study focused on registered SMEs. Method: To enable the exploration of personal experiences, a qualitative research approach was employed. Therefore, 15 in-depth interviews using semi-structured questions were used to collect the data and the thematic analysis was used as a tool of analysis. Findings: The study established that black women business owners in the SME sector are increasingly discovering the benefits of entrepreneurial coaching as a form of support. The study established a strong positive relationship between entrepreneurial competencies and entrepreneurial efficacy as key factors in coaching initiatives. The confusion of the terms mentoring and coaching is one that still exists where the concepts are used interchangeably. Lastly, black women face difficulties that can be divided into Four categories; namely, entrepreneurial competencies, entrepreneurial exposure, being the racial and gendered minority group, and how this group of women is put in a vulnerable position to perform sexual favours to advance businesses. Conclusion: The study deduces that the role of entrepreneurial efficacy is the foundation of building entrepreneurial competencies. The study will be helpful vii to entrepreneurial coaches and mentors, policymakers and organizations, black women who manage their own businesses, investors and funders, and the academic community