Executive leadership qualities in the South African banking industry

Abstract

The South African banking indusry has fared exceptionally well in the face of the global recession compared to its international counterparts. Aside from the National Credit Act there are arguably other softer reasons to account for this fact such as the leadership within the banks. The purpose of this study is to identify the leadership qualities required for executives in the South African banking industry.... The key findings presented by the study show a resurgent female contingent in the executive demographic. This combined with an ever decreasing average age of executive shows differences in opinion between the younger/female demographics and the previously dominent older male demographic. The study recommends an emphasis on service delivery, coupled with a departure in focus away from strategy toward personal qualities.