Communication factors in agile software development teams in South Africa

Abstract

The objective of this research was to identify the communication factors in agile software development teams in South Africa. There was one research proposition set up from the literature review. A sample of South African agile practitioners was used and the respondents were interviewed using a semi-structured open-ended questionnaire. The results were evaluated using content analysis. The research findings concluded that the communication factors in agile software development teams are goals and objectives, people utilisation and coaching, trust and conflict resolution, leadership and management, documentation, problem solving and decision making process, evaluation and motivation and culture and environment. The research proposition produced another factor which was personalities. The key recommendations include that agile practitioners should use the communication factors from the research in order to improve the flow of communication within the team and to assist them in discovering how to mature in their team dynamics.