Human resource issues in a knowledge management environment
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Date
2009-07-14T11:15:01Z
Authors
Scott, Robert Kenneth
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Abstract
Knowledge management only recently gained respect as a strategic
business tool. Assisted by technology, the ability to gather, formulate and
share data took on new dimensions. Knowledge management is
multifarious and covers areas such as cognitive science, business
process and human resources management. Human resources
management in turn covers a wider area than knowledge management.
The two areas overlap because knowledge creation is primarily a human
activity.
Critical success factors and specific objectives for human resources
management within a knowledge-based environment were the main
outcomes derived from this research.
Human resource practitioners need to change their work practices in
order to be effective in a knowledge-based environment. This was a key
finding of the research. It was established that information technology
management was still the main driver of knowledge management projects
in organisations, but had also grown tremendously in understanding
human issues within technical environments.
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Keywords
knowledge management, human resources, staff