Experiences of managers in managing absenteeism: a case study of the Gauteng Department of Agriculture and Rural Development
Date
2017
Authors
Nkosi, Nokuthula Nokuphiwe
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
Managing absenteeism is one of the most challenging issues that managers have to deal with
because it is an issue that affects all businesses regardless of sector, size or age. The aim of the
study was to gain an insight and explore the experiences of line managers when it comes to
managing absenteeism within the Gauteng Department of Agriculture and Rural Development
(GDARD) focusing on the gaps, challenges, what they encounter or undergo and the dynamics
involved when managing and addressing absenteeism within the department. A qualitative
research approach using a case study research design will be used to understand the challenges
associated with managing absenteeism. The population of the study comprised of managers.
Eleven managers from the GDARD were purposively sampled for the study. Data was collected
using in-depth; semi-structured interviews to allow the researcher a platform to ask open
response questions, when exploring the managers experiences and perceptions about the
management of absenteeism. Data was analyzed using thematic analysis by carefully identifying
significant themes that emerged from the informants’ experiences and perceptions about
management of absenteeism. The findings revealed that managers have negative perceptions and
experinces when it comes to the challenges that they have encountered. The study derived
recommendations on how to enhance the management of absenteeism within the department.
Description
A report on a study project presented to the Department of Social Work
School of Human and Community Development, Faculty of Humanities
University of the Witwatersrand in partial fulfillment of the requirements
for the degree Masters in Occupational Social Work, March 2017
Keywords
Citation
Nkosi, Nokuthula Nokuphiwe (2017) Experiences of managers in managing absenteeism: a case study of the Gauteng Department of Agriculture and Rural Development, University of the Witwatersrand, Johannesburg, <https://hdl.handle.net/10539/24422>