The feasibility of managing telework for expansion
No Thumbnail Available
Date
2019
Authors
Brick, Darren
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
The purpose of this consultancy report is to analyse the feasibility of expanding
SearchKings Africa’s footprint in Cape Town by having a more physical presence in
the region through the use of telework. Telework can be a powerful offering which can
be cost effective and offer a wide range of benefits if managed and implemented
correctly. If not, it can be costly and cause reputational damage to a business.
This report has reviewed previous literature to understand if telework should be offered
to all employees, what impact technology has on managing a teleworker, the issues
and benefits of teleworking, what makes a teleworker successful, and what the
managerial implications of teleworking are. A further review of other consultancy
reports in the areas of telework and digital workplaces was conducted to provide
additional insights into the landscapes and learnings of others who have analysed the
dynamics of telework. These reviews were assessed to identify the most appropriate
strategic models to use in the current organisational environment of SearchKings.
A cross-sectional quantitative analysis was used to derive descriptive and inferential
statistics through the use of an online survey. The survey was sent out to managers
of teleworkers and provided data-driven insights into the current South African
telework landscape. These findings proved as well as disproved findings from previous
literature and consultancy reports and provided localised insights into the current
telework environment. The findings provided insights into who the most suitable
people would be to telework, managers’ perceptions of the current benefits and
challenges of telework, and the managerial and organisational implications of
telework.
Description
MBA
Keywords
Telework, remote work, distance work, satellite office, remote office, digital workplace.