Towards an integrative supply chain performance measurement model: A case study of Vivo Energy lubricants
Date
2018
Authors
Muputisi, Moses
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Abstract
ABSTRACT
This research presents the use of a Data Envelopment Analysis (DEA) based
approach for equitable performance evaluation of supply chain partners in
today’s increasingly global, complex and extended supply chains. A case
study company is analysed to validate the proposed shortcomings of current
performance measurement approaches and hence qualify the need for an
alternative approach that promotes integration and collaboration. An
alternative DEA based supply chain performance measurement approach,
which addresses the extended nature of the supply chain, is proposed and
demonstrated. Through the case study, DEA is proven to overcome the
shortcomings of existing approaches and exhibit most of the attributes of an
effective supply chain performance evaluation tool. The proposed method can
help supply chain managers make better trade-off and benchmarking
decisions across the supply chain as a whole thereby minimizing potential
conflicts that emanate from localized decision making.
Description
MBA Thesis
Keywords
Data envelopment analysis. Business logistics -- Management. Industrial efficiency -- Mathematical models.