From a contested Past to an Uncertain Present: Agency Nurses' Experiences of Work in the Private Healthcare System- A South African Analysis

dc.contributor.authorMabaso, Gontse
dc.contributor.supervisorNkosi, Mbuso
dc.date.accessioned2026-05-28T09:42:03Z
dc.date.issued2025
dc.descriptionA research report submitted in fulfillment of the requirements for the Master of Commerce (Inequality Studies), in the Faculty of Commerce, Law and Management, Wits Business School, University of the Witwatersrand, Johannesburg, 2025
dc.description.abstractWork as we know it consumes so much of our day-to-day lives; we need work to better our living standards and contribute to the economy in which we live. However, issues surrounding the current and future realities of work are growing in debate as both scholars and academics attempt to address the growing issues of work. This paper focuses on the issues of work in the nursing sector. Particular focus is put on agency nurses’ experiences of work in private hospitals. The current structure of work has taken a liking to casualisation and outsourcing of the labour force. This labour restructuring has increased job insecurity and precarity, especially in the nursing sector. With the rise of privatisation and the adoption of neoliberal policies, nurses find themselves assuming non-standard roles in the hospital sector, such as agency work. The study traces the history of the nursing sector and how it has come to weigh heavily on the current nursing profession. This paper aims to magnify the increasing interaction between agency nurses, nursing agencies and private hospitals and how this causes a triangular employment relationship known as the three-way system. This study also aims to understand how nurses navigate, attempt to negotiate, and mediate their experiences of work in the three-way system. The study analyses the private hospital industry through the lens of the panopticon that enforces power, domination, and control to create a docile labour force that finds it difficult to negotiate for better experiences of work.
dc.description.submitterMM2026
dc.facultyFaculty of Commerce, Law and Management
dc.identifier.citationMabaso, Gontse . (2025). From a contested Past to an Uncertain Present: Agency Nurses' Experiences of Work in the Private Healthcare System- A South African Analysis [Master’s dissertation, University of the Witwatersrand, Johannesburg]. WIReDSpace.
dc.identifier.urihttps://hdl.handle.net/10539/49362
dc.language.isoen
dc.publisherUniversity of the Witwatersrand, Johannesburg
dc.rights© 2025 University of the Witwatersrand, Johannesburg. All rights reserved. The copyright in this work vests in the University of the Witwatersrand, Johannesburg. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of University of the Witwatersrand, Johannesburg.
dc.rights.holderUniversity of the Witwatersrand, Johannesburg
dc.schoolSchool of Economics and Finance
dc.subjectUCTD
dc.subjectAgency Nurses
dc.subjectPrivate Hospital Sector
dc.subjectNursing Agencies
dc.subjectAgency Nursing work
dc.subjectPrecarity
dc.subject.primarysdgSDG-3: Good health and well-being
dc.subject.secondarysdgSDG-8: Decent work and economic growth
dc.titleFrom a contested Past to an Uncertain Present: Agency Nurses' Experiences of Work in the Private Healthcare System- A South African Analysis
dc.typeDissertation

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