Organisational conflict diagnosis amongst employees of the South African Mission in Namibia.

Abstract

i ABSTRACT The realism of organisational arrangement constitutes an environment which diverging views and interests exist and make provision for a boundless source of different conflicts. The study sorts to diagnose sources of and the presence of different types of conflicts in the South African Mission (SAM). The researcher made a diagnosis of different conflicts that existed in the South African Mission in Namibia with an attempt to reconstruct an approach to manage conflicts in organisations. In an attempt to address the fundamental problem of the study, the researcher adopted a qualitative approach to the study. The analysis was based on literature reviews and journal articles published on the topic understudy. The study makes a contribution into identifying different conflicts wants that are presence within organisations. The findings established that different types of conflicts such as emotional, task and interpersonal conflicts, amongst others, do exist within the South African Mission, and members of the SAM have difference experiences of these conflicts related to their work responsibilities and to human as well. The study revealed that, both these aspects have significant effect on the personal life and working life of members in the South African Mission. The study provided better understanding of the manifestation of different types of conflicts in organisations.