Analysis of water service delivery at White City township in Soweto.
Date
2011-06-24
Authors
Witbooi, Charlotte
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Abstract
Water purchase is impacting negatively on the communities in Less Developed
Countries (LDC), in Africa and in low-income areas in South Africa. This has
resulted in resistance to pay for improved water services by poor consumers in
White City, in SOWETO. The purpose of the research was to investigate the
challenges facing White City community regarding water purchase. The research
methodology used in this study was qualitative and involved data collected from
three focused groups at White City Community in SOWETO. The findings
suggested that the privatisation of water services is unlikely to lead to sustainable
improvement in service delivery in poor communities and may well worsen the
situation for some. The study also found that there is high level of non-payment
which is associated with perceptions that water should be provided for free and
lack of information on water policy issues as well as lack of education.
Description
MM - P&DM
Keywords
Water services, Soweto