Literacy learning strategies implemented by teachers to support literacy development for learners with complex communication needs in underserved schools in KwaZulu-Natal

dc.contributor.authorMakgetloa, Makgetjepe Dineo
dc.contributor.supervisorMupawose, Anniah
dc.date.accessioned2026-09-15T08:58:37Z
dc.date.issued2025
dc.descriptionA research report submitted in fulfillment of the requirements for the Master of Arts, in the Faculty of Humanities, School of Human and Community Development, University of the Witwatersrand, Johannesburg, 2025
dc.description.abstractBackground: Children with Complex Communication Needs (CCN)’ literacy acquisition is often overlooked and they are often not taught the necessary skills required to learn literacy skills (Manoharan et al., 2022). Successful literacy attainment for these learners is dependent on the skills of the teacher to provide a communicatively successful environment to facilitate literacy learning. Objective: The aim of this study was to investigate the literacy learning strategies implemented by teachers to support literacy development for learners with complex communication needs who are non-speaking in underserved schools. Method: The study utilised was predominantly quantitative with a minor aspect being qualitative. Non-probability purposive sampling techniques was used to recruit eight teachers in the foundation phase (3) and intermediate phase (5). The data was collected using a semi structured interview schedule (SSIS) and a classroom observation checklist. The closed-ended questions from the semi structured interview and classroom observation checklist were analysed using descriptive statistics and open-ended questions from the interview were analysed using inductive thematic analysis. Results: The results of this study quantitatively and qualitatively from the SSIS revealed a lack of resources for all learners with CCN, lack of teacher training and support from speech language therapists (SLT). Moreover, teachers appeared to express limited in knowledge pertaining to literacy facilitation and an understanding of Augmentative and Alternative Communication (AAC) for learners with CCN. The checklist findings revealed limited teacher- learner interactions, and opportunities for learners with CCN to communicate. Additionally, the classrooms were not set up to facilitate language and literacy learning for learners. Conclusion: The findings of this study highlighted that special needs schools in rural areas tend to be underserved by SLTs and are under-resourced. This study further highlighted the need for collaboration between speech language therapists and teachers to support communication and literacy development of learners with complex communication needs who are non-speaking. Additionally, the need for ongoing teacher training in relation to AAC and literacy implementation for learners with CCN. The training needs to be aimed at aiding teachers in understanding of CCN and how to create a more inclusive classroom environment to enhance communication and literacy opportunities for such learners.
dc.description.submitterMM2026
dc.facultyFaculty of Humanities
dc.identifier.citationMakgetloa, Makgetjepe Dineo. (2025). The role of design houses [Master’s dissertation, University of the Witwatersrand, Johannesburg]. WIReDSpace. https://hdl.handle.net/10539/50053
dc.identifier.urihttps://hdl.handle.net/10539/50053
dc.language.isoen
dc.publisherUniversity of the Witwatersrand, Johannesburg
dc.rights© 2025 University of the Witwatersrand, Johannesburg. All rights reserved. The copyright in this work vests in the University of the Witwatersrand, Johannesburg. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of University of the Witwatersrand, Johannesburg.
dc.rights.holderUniversity of the Witwatersrand, Johannesburg
dc.schoolSchool of Human and Community Development
dc.subjectUCTD
dc.subjectliteracy strategies
dc.subjectcomplex communication needs
dc.subjectteachers
dc.subjectinclusive education
dc.subjectunderserved schools
dc.subject.primarysdgSDG-4: Quality education
dc.titleLiteracy learning strategies implemented by teachers to support literacy development for learners with complex communication needs in underserved schools in KwaZulu-Natal
dc.typeDissertation

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