talent management in a South African Non-profit organisation.
Date
2011-03-17
Authors
Awitty, Carolyn Awuor
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Abstract
Effective talent management within an organisation will simultaneously facilitate
the identification and successful nurturing of those individuals who have
historically been identified as the enhancers and differentiators of all
organisational value, high corporate performance, and sustainable competitive
advantage. Given this context of the critical and strategic value of any
organisation’s talent, the purpose of this research was to analyse the
application of talent management processes within a South African non-profit
organisation and deduce the factors that promote the successful performance of
talent management imperatives.
A single case study was conducted at Right to Care yielding results on the
organisation’s recruiting, developing, managing and retaining of suitable talent.
The specific activities that constitute the talent management practices at Right
to Care were compiled and results from twenty-four interviews were analysed
and evaluated against the theory findings from the literature review.
The case study findings indicate that Right to Care applies effective talent
management processes and has not only identified but also invests in the
factors that promote the successful performance of talent management
imperatives. The elements of talent management identified through this study
are defined in the report and illustrated in Figure 17. The fundamental factors
that promote the successful performance of talent management imperatives are
suggested in Table 14 along with recommendations to non-profit organisations
management and workforce. Recommendations are also suggested to the Right
to Care management and staff on the basis of the research findings.
To achieve extraordinary organisational performance and sustain a source of
enduring competitive advantage for the organisation, the key message from this
study is that non-profit organisations require excellent talent management which
has to begin with the leadership and then filter through the entire organisation.
Description
MBA - WBS
Keywords
Management, Non-profit Organisation