Intermediation Capabilities of Information and Communication Technologies (ICTs) in Ghana’s Agricultural Extension System

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dc.article.end-page37en_ZA
dc.article.start-page1en_ZA
dc.citation.doihttps://doi.org/10.23962/10539/32212en_ZA
dc.contributor.authorMunthali, Nyamwaya
dc.contributor.authorLie, Rico
dc.contributor.authorVan Lammeren, Ron
dc.contributor.authorVan Paassen, Annemarie
dc.contributor.authorAsare, Richard
dc.contributor.authorLeeuwis, Cees
dc.date.accessioned2021-12-05T11:54:11Z
dc.date.available2021-12-05T11:54:11Z
dc.date.issued2021-12-06
dc.description.abstractInformation and communication technologies (ICTs), specifically those that are digital and interactive, present opportunities for enhanced intermediation between actors in Ghana’s agricultural extension system. To understand these opportunities, this study investigates the capabilities of ICTs in support of seven forms of intermediation in the context of agricultural extension: disseminating (information), retrieving (information), harvesting (information), matching (actors to services), networking (among actors), coordinating (actors), and co-creating (among actors). The study identifies the types of ICTs currently functioning in Ghana’s agricultural system, and applies a Delphi-inspired research design to determine the consensus and dissensus of researchers, scientists, and practitioners about the potential of these ICTs to support each of the seven intermediation capabilities. The findings reveal that experts reached consensus that interactive voice response (IVR) technologies currently have the highest potential to support disseminating, retrieving, harvesting, and matching. Meanwhile, social media messaging (SMM) technologies are currently seen as highly capable of supporting coordinating and, to a lesser extent, co-creating, but no consensus is reached on the potential of any of the technologies to support networking.en_ZA
dc.description.librarianCA2021en_ZA
dc.facultyHumanitiesen_ZA
dc.funderWageningen University Interdisciplinary Research and Education Fund (INREF); Consultative Group on International Agricultural Research (CGIAR) Research Program on Maize (MAIZE)en_ZA
dc.identifier.citationMunthali, N., Lie, R., Van Lammeren, R., Van Paassen, A., Asare, R., & Leeuwis, C.(2021). Intermediation capabilities of information and communication technologies (ICTs) in Ghana’s agricultural extension delivery. The African Journal of Information and Communication (AJIC), 28, 1-37. https://doi.org/10.23962/10539/32212en_ZA
dc.identifier.issn2077-7213 (online version)
dc.identifier.issn2077-7205 (print version)
dc.identifier.urihttps://hdl.handle.net/10539/32212
dc.identifier.urihttps://doi.org/10.23962/10539/32212
dc.journal.issue28en_ZA
dc.journal.linkhttps://www.wits.ac.za/linkcentre/ajicen_ZA
dc.journal.titleThe African Journal of Information and Communication (AJIC)en_ZA
dc.language.isoenen_ZA
dc.orcid.idMunthali: https://orcid.org/0000-0001-9713-3632en_ZA
dc.orcid.idLie: https://orcid.org/0000-0003-4228-5107en_ZA
dc.orcid.idVan Lammeren: https://orcid.org/0000-0002-5062-882Xen_ZA
dc.orcid.idVan Paassen: https://orcid.org/0000-0001-5341-3114en_ZA
dc.orcid.idAsare: https://orcid.org/0000-0002-5557-9190en_ZA
dc.orcid.idLeeuwis: https://orcid.org/0000-0003-1146-9413en_ZA
dc.publisherLINK Centre, University of the Witwatersrand (Wits), Johannesburgen_ZA
dc.rightsThis article is licensed under a Creative Commons Attribution 4.0 International (CC BY 4.0) licence: https://creativecommons.org/licenses/by/4.0en_ZA
dc.schoolSchool of Literature, Language and Media (SLLM)en_ZA
dc.subjectinformation and communication technology (ICT), agricultural innovation systems (AIS), ICT for agriculture (ICT4ag), agricultural extension, intermediation, intermediation capabilities, Ghanaen_ZA
dc.titleIntermediation Capabilities of Information and Communication Technologies (ICTs) in Ghana’s Agricultural Extension Systemen_ZA
dc.typeArticleen_ZA
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AJIC Issue 28, 2021