Demographic factors associated with employee fraud in South African retail banks

Date
2011-04-13
Authors
Gunpath, Emil
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Abstract
The banking industry is prone to fraud committed by employees. According to South African banking trade union, SASBO, employee fraud includes misap-propriating deposits; colluding with external criminals; misusing own bank ac-counts; making fictitious deposits; granting unauthorised credit facilities to family; and falsifying bank records (SASBO News “Catch those crooks”, 2001) The purpose of this project report is to provide insights to the researcher’s employer, a South African Retail bank, to enable the bank to develop strate-gies to combat fraud committed by employees. Qualitative research was used to identify the broad factors contributing to employee fraud. Thereafter, quan-titative analysis was used to test the relationships between available demo-graphic data. The results showed that two of the three factors analysed, namely employee race and garnishee orders against them appear to be associated with em-ployee fraud. Gender did not appear to be associated with employee fraud.
Description
MBA - WBS
Keywords
Banks and banking, Fraud, Employee fraud
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