4. Electronic Theses and Dissertations (ETDs) - Faculties submissions

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    Transitioning to a Platform Business: A Resource-Based View Case Study of a South African Bank
    (University of the Witwatersrand, Johannesburg, 2022) Ramrup, Kashil; Lee, Gregory
    Traditional incumbent banks have seen upstart digital-only banks and fintech, free of legacy systems, challenging their market share. In an effort to avoid disruption by fintechs, banks are embracing the platform strategy. Developing a platform makes it possible to interact with current communities and benefit from shared network effects that can hasten growth, save costs, and increase brand awareness. This research report investigates the impact on a large incumbent bank's resources transitioning to a platform business. A case study was completed on one of South Africa’s big five banks, focusing on the corporate and investment banking(CIB) division. The division is considered a thought leader around platforms within the bank and is actively engaged in shaping and driving its transitional journey. A qualitative study was conducted through semi-structured interviews with senior management and executive leadership. The study population comprised employees of the CIB division of Bank X, South Africa. The sample was selected based on seniority and exposure to the bank's platform business strategy formulation and implementation. The study found that, despite the bank intentions to pursue the platform strategy, there was an internal misalignment in precisely what it meant at the various levels within the organisation, compounded by the lack of platform and technical skills in multiple areas to support the transition. As CIB is a high-touch banking model, there was little understanding of how the physical network would be impacted or could be leveraged/integrated into the platform model. It also found that transitioning to a platform requires individuals with a platform thinking mindset, the ability to challenge the traditional linear pipeline business model, and an enabled and aligned culture with a new operating model that could blend the physical and digital worlds
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    The impact of female succession planning in black owned family businesses in South Africa
    (2021) Harilal, Taynita
    In South Africa, family businesses significantly impact the country’s economy and business landscape; these businesses are unique and have continued to face many dynamic challenges. A huge hurdle relates to that of a successful transition of ownership and power, from the first generation of owners to the second generation. The majority of family businesses fail in the transgenerational success of their companies and this remains a point of concern. In South Africa Black female business owners are still at a disadvantage when compared to their white male counterparts, the challenges that these businesses face are vast and ever changing. Female entrepreneurship has been on a slow increase in South Africa, and these businesses need access to the adequate resources to succeed. The longevity and success of the companies is vital to the growth of the country’s economy and the rise of employment opportunities in the society. This study researches the impact that succession planning has on Black female owned family businesses in South Africa. The quantitative study made use of a cross-sectional research design which focused on succession planning and the dimensions of familiness set out by the resources based view. The data of the study was analysed using IBM SPSS and regression and correlation analysis was run on the data stet. The results of the study showed that the resources that a business obtains significantly affect the succession planning that takes place. The financial social and human resources are seen to have the most significant on succession planning. The study has contributed to the growing literature that focus on Black female entrepreneurship, the impact of the study is found to have societal and educational implications