4. Electronic Theses and Dissertations (ETDs) - Faculties submissions
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Item Stakeholder perceptions of the job skills and job roles required by Industrial psychologists in South Africa(University of the Witwatersrand, Johannesburg, 2024) Kekana, Lerato Valencia; Isreal, NickyThe Fourth Industrial Revolution and recent Covid-19 pandemic have brought large changes to the way work is defined and enacted, and these transitions have placed a unique demand on Industrial/Organisational Psychologists (IOPs) to help organisations and employees manage these workplace changes. This has further emphasised the need for the clarification and reassessment of the job roles and job skills required of Industrial/Organisational psychologists (IOPs) in South Africa. This study explored and compared the perceptions held by I/O psychology students and trainers (i.e., lecturers and supervisors) with regards to the job role and job skills required of IOPs in South Africa. Based on the review of literature, an online survey was designed and distributed to a group of 60 (59.4%) I/O psychology students and 41 (40.6%) I/O psychology trainers (n = 101) who voluntarily completed the survey. The survey collected both quantitative and qualitative data and this was analysed using a combination of statistics and content analysis. Both students and trainers in the sample emphasised the psychological and facilitative roles of IOPs in the workplace, with their facilitative functions taking precedence. Both groups distinguished IOPs from human resource practitioners based primarily on daily processes. Students rated most roles as significantly more important than trainers however both groups identified organisational development, employee wellbeing and work life, change management, training, psychological assessments, motivation and rewards, and research as the most important roles that IOPs fulfil in the workplace. There was agreement from both groups that the roles of IOPs would change at least moderately in the next five years. With regards to the job skills required of IOPs, a degree of congruence was observed in the top five skills that both groups noted, which included the four key skills of critical thinking; responsibility and reliability; honesty and integrity; and communication. Students prioritised people management as their fifth top skill while trainers prioritised emotional intelligence. Both groups emphasised practical work experience as the most important skill to be adequately prepared for the workplace and also identified interpersonal, communication and social skills; emotional intelligence; problem-solving; analytical and critical thinking; boldness; and business acumen as important. The findings of the study provide greater insight and possible directions for education and training of IOPs in South Africa, although further research in a broader range of stakeholders is needed.Item Masjid Al-Nasaa: Women Call for an Islamic Elsewhere(University of the Witwatersrand, Johannesburg, 2023) Hoosen, LeyyaMy research explores what it means to be a “Muslim woman” in South Africa in the digital age. More broadly, what does Muslimness and Religiosity mean? How do we enact these concepts and practices, and how do they inform our processes of identification? How does access to digital platforms allow a new way of engaging these forces? This research took place over the course of three years, starting in 2020, and was impacted by the Covid-19 pandemic. With the increased digitalisation that came with the pandemic, many activities had to shift to online platforms to survive. This also created a space where Muslim women were able to create virtual masjids and hold online prayers. I followed one such online Jumu’ah (Friday prayer) group and interviewed the women who attended. I also interviewed women from a women-led South African Non-Profit Organisation (NPO) on their experiences and relationships with Islam(s). While their relationships with Islam(s) and Muslimness were complex and nuanced, what echoed through all their narratives was that they felt called to Islam(s) in some way and their Islamic practice was a response to that call. In my thesis, I unpack this call and use it as a guiding conceptual and theoretical framework. Through the multifaceted nature of the call, and the different ways that the women are called to Islam(s), I explore what it means to respond to a call that is not bounded or territorial in its address. The thesis takes the form of a masjid (mosque) in its architecture: beginning with a preface that is named ‘Niyyah’ (intention); moving into the ‘Wudhu’ introductory chapter that provides the contextual and historical orientations for the research; and then proceeding to go through seven chapters, named after the minarets (spires) in a masjid complex. These seven core theoretical and narrative chapters unpack the call to Islam(s) that the women experience. The call ranges from a call to the Digital Islamic Elsewhere as an alternate semi-public, to a call beyond essentialised identifications (such as ‘Muslim’), a call that re-orients and queers notions of the ‘Muslim woman’, to a call that challenges a hegemonic ummah (transnational Islamic community) in favour of a multiplicity of ummah(s), a call that is hidden and opaque, and a call that is ensouled in its manifestation. These different frequencies of the call to Islam(s) echo and reverberate through the thesis as I unpack what it means to be a woman in Islam(s) in the digital age.Item Perceptions and experiences of informal street traders on Covid-19 and its effect on sales and revenue in Pretoria(University of the Witwatersrand, Johannesburg, 2023) Maphutha, Thakgalo Magauwane; Khumalo, JohnThe Covid-19 restrictions and strategies imposed in order to reduce the spread of the virus had dire consequences on the sales and livelihood of both the formal and informal sectors. The lockdown made it challenging for small and big businesses to operate as per normal, which included informal street traders. This study intended to find out the perceptions and views of informal street traders with the focus on their sales and revenue during Covid-19 lockdown. The research was designed as a phenomenological study as it was concerned with understanding the effects of Covid- 19 through the in-depth experiences of informal street traders. The study adopted a qualitative research design, with face-to-face interviews as the primary data collection method. In addition, previously published studies were reviewed as part of the secondary literature review. This study had a sample of 30 informal street traders from Pretoria working along Church Street. A key discovery in this study is that like many sectors, informal street traders were hit very hard by the pandemic, more especially during the lockdowns. The sales and revenue of informal street traders decreased drastically, leaving the participants with challenges that will take years to overcome. Most informal street traders participate in the sector as their primary source of income due to a lack of opportunities in the country and are the main breadwinners. To many, Covid-19 added to the already existing day-to-day challenges. Regardless of the significance of informal street trading, the government failed to provide them with any assistance to curb the negative impact of the pandemic on their livelihoodItem The effects of COVID 19 on consumer mobile and online purchase behaviour(University of the Witwatersrand, Johannesburg, 2023) Chanetsa, Edphan Peter; Saini, Yvonne K.There obtains an acute paucity of research on the how Covid-19 impacted consumer online and mobile application purchase behaviour in South Africa. Much of the work done on the impact of the pandemic on consumer behaviour has primarily focused on one aspect: online purchase behaviour. This study sought to assess the effects of the restrictions of the novel Covid-19 virus on consumer mobile and online purchase behaviour. The main objective was to understand the impact of Covid-19 related restrictions on mobile application purchase intention in grocery shopping. Similarly, the study also sought to understand the impact of Covid-19 related restrictions on online (desktop/laptop) purchase intention in grocery shopping. An online survey was conducted wherein 345 responses were obtained. The study employed a mixed methodology approach with the primary analysis being done quantitatively employing path analysis to establish the existence of causal links between Covid-19 restrictions and consumer behaviour in terms of both direction and magnitude. Regression analysis was further carried out to corroborate the findings of the path analysis. The qualitative aspect of the analysis was primarily employed to buttress the results of the quantitative analysis. The results showed that Covid-19 had a significant and positive impact on mobile and online consumer behaviour in South Africa. The advent of the pandemic caused an increase in the uptake of alternative means of making grocery purchases. Specifically, the institution of Covid-19 restrictions produced a substitution effect wherein digital purchase platforms were preferred to in-store purchases of groceries. Consequently, all the hypotheses developed by the study proved to be robust as they were confirmed by the resultsItem The relationship between mental distress and somatization in hospital based health care workers in Gauteng during covid-19 pandemic in 2020(University of the Witwatersrand, Johannesburg, 2023) Ramuedi, Ntsako Khosa; Kerry Wilson, NiohBackground Mental distress among Health Care Workers (HCWs) is an urgent health concern, and somatization is a known outcome of mental distress. The Covid-19 pandemic increased stress for HCWs globally due to working with Covid-19 patients and resource limitations. Although there was already a lot of mental distress in HCWs in prior years, the coronavirus pandemic made matters worse, with 45% of people reporting that the pandemic had a significant negative impact on their lives. Somatization can lead to increased use of health services, sick leave and poor health. Service delivery is also impacted negatively if the service providers are not well or are suffering from the mental distress and are also showing symptoms. Aim To identify if a relationship exists between mental distress and somatization symptoms in Gauteng hospital-based health care workers in 2020. Objectives. To describe the prevalence of mental distress and somatization among health care workers by socio demographic status. To identify the somatization symptoms associated with high GHQ-12 scores in health care workers during Covid-19. To describe the association between mental distress and somatization among health care workers during covid-19 adjusting for demographic variables. Methods Health care workers can be described as anyone working in the health sector or at a health facility. All staff in the three selected hospital facilities in Johannesburg, were given the opportunity participate in the study. The PHQ-15 and GHQ-12 tools were used to collect information on HCWs somatization and mental distress after the first wave of the Covid-19 pandemic in South Africa. The anonymous questionnaire consisted of the two tools and demographic questions was used. The responses to each question on the tools were summed in order to determine severity of mental distress and somatization in HCWs, a higher score indicating more stress and or more somatization. Logistic regression was used to determine the adjusted relationship between somatization and mental distress. Results The study had a sample size of 295. A large proportion of participants (52%) reported suffering somatic symptoms. Males mean somatization score was significantly lower than the females. The majority (62%) of HCWs were troubled indicating a high burden of mental distress in the health care sector. The most commonly reported symptoms were back pain, headaches and being tired or low energy, all three were significantly associated with mental distress among others. There was a positive moderate correlation between PHQ-15 and GHQ-12 scores (0.30592) (p < 0.0001). Logistic regression indicated somatization was significantly associated with mental distress with a significant OR 2.14 (p = 0.0029) adjusted for demographic factors in these workers. Conclusions There was a statistically significant positive relationship between somatization and poor mental health. Health care workers with mental distress may be at risk of somatization, particularly specific symptoms such as back pain, headache and having low energy. Females were more bothered by most of the somatoform symptoms as compared to their male counterparts. Support for health care worker’s mental health is required as well as increased awareness of somatization linked to mental distress. Policies and services need to be developed to protect and support HCWs mental health during times of stress in the sectorItem The impact of Covid-19 on international migration and remittances in developing countries(University of the Witwatersrand, Johannesburg, 2023-03-20) Zihindula, Awa; Okon, keminiabasi EyitaInternational migration from developing countries and remittances to those same countries have risen steadily over time due to various factors. Remittance is a source of income for most developing countries. Both sending and receiving countries benefit from migration. However, shocks such as natural crises, pandemics and epidemics (COVID-19 and Ebola) have devastated the economy worldwide, with a high unemployment rate and lower income. This research report aimed to study the impact of COVID-19 pandemic on migration and remittances in developing countries to establish the relationship between inflow remittances and migration outflow controlling for other factors (such as unemployment rate, internet access, economic growth and GDP growth). World Bank data and UNDESA data were used in the study. However, the developing countries were dichotomized as African and non_African countries for an in-depth analysis. The study employed multiple regression model to identify the associations between variables. Results of the study found that in African countries before and during COVID-19, there was no significant relationship between migration outflow and inflow of remittances. Furthermore, the control variables did not have an effect on the dependent variable. For non-African countries, the result shows that COVID-19 did significantly affect the relationship between inflow remittances and migration outflow; when migration outflow increases, there is a decrease in remittances inflow.Item Implementation of Employee Wellness Programmes within the SMEs in Johannesburg(University of the Witwatersrand, Johannesburg, 2021) Siweya, Langutela; Matshabaphala, ManamelaThis research study gained momentum following the consequences of the Covid-19 pandemic and the challenges experienced by most firms and their employees. The aim of this study was to test the feasibility of implementing employee wellness services within the SMEs looking at various factors that influence the adoption of such services. The assessment results were then used to assess whether such recommendations would make business sense by developing a business proposal. The research drew on a literature review to build the research questions and hypothesis. Literature review was key to this study as it looked at the feasibility of the employee wellness programmeme and its foundation. The literature also identified gaps and recommendations from previous research done in the employee wellness space and SMEs in general. Following a quantitative approach with a survey questionnaire design method, the study was divided into two groups to examine various factors and testing quantitative variables for firms with wellness services and firms without wellness service. An average Cronbach alpha of .891 was achieved which emphasises the reliability of data. Although the research was conducted during the national lockdown level-3 period which had strict regulations, the research results were achieved from the limited sample size. The research found that there is indeed an intervention required to successfully implement wellness services within the SMEs. Although cost remained the biggest challenge in the SME space, most SMEs believed that such services would benefit their firms and employees at large. The research concludes by emphasising that service providers for employee wellness need to demonstrate value for money and detailed benefits when proposing a new offering.Item Pandemic parenting: Stories of ordinary experiences in an extraordinary time(University of the Witwatersrand, Johannesburg, 2023-07) Yarde-Leavett, Claire Emma; Haynes-Rolando, HayleyThe study sought to give voice to parents of children who display ADHD traits including hyperactivity, impulsivity and inattentiveness during the covid-19 pandemic. The aim was to explore their experiences of parenting during this unprecedented time in history. Qualitative data were gathered through narrative interviews from ten parents (seven mothers and three fathers) from middle-class backgrounds, living in Johannesburg. Photo elicitation was used as a tool to gather parents’ stories and reflections of their pandemic parenting experiences in a creative, self-directed manner. The qualitative data were analysed using a reflexive thematic analysis that generated four key themes: (1) Adjusting to an upside-down world; (2) Experiences of wearing too many hats; (3) Parents’ (re)views of how their children’s ADHD traits affected their learning at home; (4) Covid, a mixed bag of losses and treasures. A social constructionist lens for data analysis allowed for the exploration of how the covid-19 pandemic disrupted discourses and systems that shape parents’ embodied experiences. Possibilities for new understandings of parents and as well as their children who display ADHD traits were considered. The findings can help to deepen our understanding of middle-class family life, challenge gendered relations, reconsider children's play and learning, transform schooling practices, foster meaningful parent-teacher interactions, encourage community-building, and prompt a re-evaluation of our understanding of "disorderly" children and their unique learning needs. By embracing these insights, we can pave the way for more inclusive and effective approaches to supporting families and children in navigating the complexities of education and well-being in times of crisis.Item Job satisfaction of healthcare professionals in two East London public hospitals in South Africa in the context of Covid-19(University of the Witwatersrand, Johannesburg, 2023) Dlodlo, Nkosilathi; Magida, AyandaIntroduction: Job satisfaction of healthcare workers is important to provide better patient care and with the prediction by the World Health Organization (WHO) that there would be a shortage of healthcare workers by 2030. The Covid-19 pandemic affected healthcare workers differently and hence the reason for the study. The aim is to explore and understand healthcare workers’ job satisfaction during the Covid 19 pandemic and make recommendations for human resource management to keep healthcare workers satisfied. Methodology: data collection was done from the 10th of October 2022 to the 5th of January 2023, with 203 participants from Cecilia Makiwane Hospital (CMH) and Frere Hospital (FH). Convenience sampling was done through an online survey that compromised of demographic and modified job satisfaction survey questions (JSS). Results: 82% of the participants were dissatisfied with the pay and remuneration; 76% were dissatisfied with supervision from the hospital management, and 83% were dissatisfied with contingent rewards. The healthcare workers were only moderately satisfied with their relationships with co-workers, which had a 41% satisfaction level. Conclusion: there is a need to improve on financial and non-financial components that would then motivate the healthcare workers and inevitably lead to better job satisfaction levels through regular assessment and improved policies that meet the needs of the healthcare workersItem What are the reasons behind the poor access of Covid-19 vaccines in Africa?(University of the Witwatersrand, Johannesburg, 2023-09) Xaba, Lumkile Thobile; Moore, CandiceDespite the pandemic and initiatives such as COVAX that were put in place for fair and equal distribution of vaccines, the African continent remains the least vaccinated continent in the world. Incorporating evidence from articles, journals and policies, this study demonstrates that the African continent had the least and poorest access to vaccines. This research paper aims to understand why Africa has received the least vaccines and is the least vaccinated continent. The paper looks at the availability of vaccines in Africa and the appropriate options available in healthcare settings to receive Covid-19 vaccines. Literature is used by various scholars to understand the reasons behind the poor access to vaccines which have resulted to low vaccine uptake in Africa. It aims to look at the various contributing factors to this phenomenon, “why has the African continent been the least vaccinated?” To respond to these issues, this study uses the theories of classical realism and institutional liberalism to discover why Africa was the least vaccinated continent. Data has been collected from March 2022 and subjected to discourse analysis to help further understand the reasons behind the poor access of vaccinations during Covid-19 in Africa. We find that there are both internal and external reasons behind the poor access in Africa and both national and international factors have contributed to poor vaccine access.